Senior Retail Supervisor: Lead Store Ops & Team Growth

bunnings; Alice Springs; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm?

OnePass membership

100+ exclusive team member benefits

12 weeks parental leave

Festive gifts

Bunnings Cafe discounts

Travelling store opportunities

Job summary

Bunnings is seeking a Senior Supervisor to be at the heart of the store, shaping the customer experience and supporting team success daily. You’ll partner with the leadership team to ensure safety, stock availability and readiness for customers.

This full-time role requires flexibility across morning, day and evening shifts seven days a week. You’ll lead by example, coach staff, and drive a positive safety culture while delivering outstanding service.

Qualifications

• Experience in a retail or customer-facing leadership or supervisory role.
• Strong communication and teamwork skills.
• Focus on safety and creating a positive environment for team members and customers.

Responsibilities

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience.
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required.
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service.
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment.
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing.
• Resolve customer queries in a practical, helpful way that builds trust and loyalty.
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes.
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job.

Skills

Retail leadership

Customer service

Communication

Teamwork

Problem solving

Safety culture

Job description

Bunnings is seeking a Senior Supervisor to be at the heart of the store, shaping the customer experience and supporting team success daily. You’ll partner with the leadership team to ensure safety, stock availability and readiness for customers.

This full-time role requires flexibility across morning, day and evening shifts seven days a week. You’ll lead by example, coach staff, and drive a positive safety culture while delivering outstanding service.