Senior Retail Sales Specialist

Sydney Tools; Sydney; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Product training

Career progression

Job security

Brand-new store

Job summary

Sydney Tools is opening a brand-new store in Seven Hills and seeks a driven Senior Retail Sales Specialist to lead the launch. You will drive sales, share product knowledge, and set the tone for exceptional customer service from day one.

The role requires weekend availability and a passion for tools, with opportunities for progression as the store grows. Join a trusted, long-established retailer with strong training and industry partnerships.

Qualifications

• Proven experience in sales, retail or customer service; construction/trade exposure is a plus.
• Track record of consistently exceeding sales targets in a senior or specialist role.
• Genuine interest in tools, power tools and trade products.
• Comfort working with tools and power tools.
• Energetic, motivated and team-first attitude.
• Familiar with basic computer operations.
• Availability to work weekends.

Responsibilities

• Serve customers over the counter and on the phone, converting inquiries to sales.
• Share in-depth product knowledge to match customers with the right tool.
• Handle high-value and complex sales with confidence.
• Keep customers informed about promotions and deals.
• Address queries and complaints with a solutions-focused approach.
• Maintain a sharp store appearance with effective merchandising and displays.
• Continue building product knowledge through ongoing training.

Skills

Sales experience

Exceeding targets

Interest in tools

Tools familiarity

Team player

Basic computer skills

Weekend availability

Tools

Power tools

Job description

Senior Retail Sales Specialist – NEW Store Opening, Seven Hills!

$85,000 – $95,000 + Super | Full-Time Permanent | Weekend Availability Required

Sydney Tools is opening a brand-new store in Seven Hills, and we're looking for an experienced, target-driven Senior Retail Sales Specialist to bring proven sales expertise to our launch team. If you thrive on hitting targets and want to make your mark on a brand-new store from day one, this is your opportunity.

Why You'll Love Working Here

• Get rewarded for your experience – competitive salary with ongoing reviews
• Learn from the best brands – regular product training with market-leading power tool suppliers
• Real progression, not empty promises – clear pathways into leadership and store management roles
• Job security that matters – join a business that's been growing for 20+ years and shows no signs of stopping
• Make your mark from day one – bring your expertise to a brand-new store and help set the tone for how we serve customers here

What You'll Be Doing

• Serving customers over the counter and on the phone, turning enquiries into sales
• Sharing your in-depth product knowledge to help customers find the right tool for the job
• Handling high-value and complex sales enquiries with confidence
• Keeping customers in the loop on promotions and deals
• Handling queries and complaints with a solutions-first attitude
• Keeping the store looking sharp with great merchandising and displays
• Continuously building your product knowledge through ongoing training

What We're Looking For

• Proven experience in sales, retail, or customer service — or hands-on experience in construction/trade (tradies looking for a break from the tools, this means you!)
• A track record of consistently exceeding sales targets in a senior or specialist sales role
• A genuine interest in tools, power tools, and trade-related products
• Comfort working with tools and power tools
• An energetic, motivated, team-first attitude
• Familiar with basic computer operations
• Availability to work weekends

About Sydney Tools Founded in 2001, Sydney Tools has grown into one of Australia's largest power tool retailers, with over 130 stores nationwide. We're family-owned, trade-focused, and known for backing our customers with quality gear and genuine expertise.

Ready to help launch something new?

Only applicants with valid working rights in Australia will be considered.