Senior Restaurant Supervisor / Duty Manager

Tribe Group; Sunshine Coast Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Above-award pay

Four-day week

Supportive leadership

Sunny Coast venue

Job summary

Rice Boi in Mooloolaba is seeking a Senior Restaurant Supervisor / Duty Manager to lead daily operations and support the team during a busy period on the Sunshine Coast. This hands-on role focuses on service leadership, guest experience, and floor leadership from shift to shift.

You'll partner with the management team to drive high standards, mentor staff, manage flow and bookings, and resolve guest concerns quickly. Flexible rosters including evenings and weekends are expected.

Qualifications

• Previous experience in a senior restaurant, supervisor or assistant management role.
• Experience in a busy, high-volume restaurant or similar hospitality environment.
• The confidence to take charge of a shift and make decisions under pressure.
• Strong communication and people-management skills.
• A hands-on approach and a willingness to lead from the floor.
• A strong understanding of service standards and what makes a great guest experience.
• Flexibility to work across a hospitality roster, including evenings and weekends.

Responsibilities

• Leading daily operations with the management team.
• Supporting the team and ensuring service runs smoothly.
• Leading, motivating and supporting front-of-house staff.
• Maintaining high standards of service, presentation and guest experience.
• Managing floor operations, bookings, service flow and staffing.
• Assisting with training, coaching and developing team members.
• Resolving guest concerns and operational challenges as they arise.
• Collaborating with the wider team to keep the venue running at its best.

Skills

Senior leadership

Front-of-house supervision

High-volume hospitality

Staff coaching

Job description

Senior Restaurant Supervisor / Duty Manager

Senior Restaurant Supervisor / Duty Manager

Rice Boi | Mooloolaba, Sunshine Coast QLD | Full-time or Permanent Part time opportunity

About Rice Boi

Rice Boi is one of the Sunshine Coast's most recognisable dining destinations, known for its vibrant atmosphere, high-energy service, and seriously good food.

With a busy period ahead, we're looking for an experienced hospitality leader to join our existing management team and help keep things running smoothly during one of our busiest times of the year.

This is an opportunity for someone who loves being on the floor, leading a team and making things happen. You'll work closely with the current management team, share responsibility for day-to-day operations and step up to take charge when needed.

This isn't a traditional Manager role. We're looking for a capable, hands-on leader who can support the team, bring confidence to service and help drive a great guest experience without needing to be the person responsible for everything.

The role

Working alongside our existing management team, you'll help lead daily operations, support the team and ensure service runs seamlessly.

Your responsibilities will include:

Supporting the management team with the day-to-day running of the restaurant.

Taking the lead during service and confidently stepping up when required.

Leading, motivating and supporting front-of-house team members.

Maintaining high standards of service, presentation and guest experience.

Helping manage floor operations, bookings, service flow and staffing.

Assisting with training, coaching and developing team members.

Helping resolve guest concerns and operational challenges as they arise.

Working collaboratively with the wider team to keep the venue running at its best during the busy season.

What's in it for you?

We know great hospitality leaders are hard to find, and we want to make this opportunity worthwhile.

Above-award pay - remuneration that reflects your experience and ability.

Four-day working week - enjoy a better work-life balance without sacrificing a leadership opportunity.

A supportive management team - work alongside experienced leaders rather than carrying the entire venue on your shoulders.

A genuine leadership opportunity - take ownership, make decisions and have a real impact on service.

A fast-paced, high-energy environment - no two shifts are the same.

An established, well-known venue - join a team with a strong presence on the Sunshine Coast.

About you

We're looking for someone who is confident, practical and genuinely enjoys leading people.

You'll ideally have:

Previous experience in a senior restaurant, supervisor or assistant management role.

Experience in a busy, high-volume restaurant or similar hospitality environment.

The confidence to take charge of a shift and make decisions under pressure.

Strong communication and people-management skills.

A hands-on approach and a willingness to lead from the floor.

A strong understanding of service standards and what makes a great guest experience.

Flexibility to work across a hospitality roster, including evenings and weekends.

Most importantly, you'll be someone the team can rely on: a leader who leads by example, stays calm when things get busy and works collaboratively with others to get the job done.

Ready to join the team?

If you're an experienced hospitality professional looking for your next step, enjoy a fast-paced environment and want to be part of a strong management team without the pressure of running an entire venue alone, we'd love to hear from you.

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