FOH Employee needed!

Sushiro; Sunshine Coast Regional; Presencial; AUD 45.000 - 60.000; Tempo integral

Resumo da vaga

Brown Rice in Queensland's Sippy Downs is seeking a friendly Front-of-House Employee for a full-time role. You will welcome guests, take orders, and ensure a positive dining experience from start to finish.

Join a team committed to hospitality excellence, ongoing training, and a supportive work environment in a vibrant setting. Competitive remuneration and career development opportunities are on offer.

Qualificações

• Prior hospitality/food service experience preferred.
• Excellent communication and customer service skills.
• Ability to stay calm and professional in fast-paced environments.
• Strong organisational and multitasking abilities.
• Attention to detail and high cleanliness standards.
• Flexibility with evenings, weekends and holidays.
• Basic numeracy for processing transactions.
• Ability to stand for extended periods and lift items safely.

Responsabilidades

• Greet guests and manage seating to optimise the dining experience.
• Take orders accurately and process them efficiently.
• Serve meals and drinks with professionalism and attentiveness.
• Respond to customer requests with courtesy and problem-solving.
• Maintain cleanliness and organisation of front-of-house areas.
• Process payments and handle cash and card transactions.
• Collaborate with kitchen and back-of-house staff for smooth operations.
• Adhere to health and safety standards and food handling requirements.
• Support colleagues during busy service periods.

Conhecimentos

Hospitality experience

Excellent communication

Calm under pressure

Multitasking

Attention to detail

Flexible hours

Basic numeracy

Stamina

Descrição da vaga

Brown Rice is a dynamic and growing hospitality establishment dedicated to delivering exceptional dining experiences. We pride ourselves on creating a welcoming atmosphere where quality service meets outstanding food and beverage offerings. Our team is passionate about hospitality and committed to making every customer visit memorable. We are an employer that values hard work, dedication, and a genuine passion for customer service.

About the Role

We are seeking an enthusiastic and dedicated FOH Employee to join our team on a full-time basis at our Sippy Downs location in Queensland. This is an exciting opportunity to be part of a vibrant hospitality environment where you will play a crucial role in delivering outstanding customer service. As a Front-of-House team member, you will be the face of Brown Rice, creating positive first impressions and ensuring every guest enjoys an exceptional dining experience from the moment they arrive.

What You’ll Be Doing

• Greeting guests warmly upon arrival and managing seating arrangements to optimise the dining experience
• Taking food and beverage orders accurately and processing them efficiently
• Serving meals and drinks with professionalism and attention to detail
• Responding promptly to customer requests and addressing any concerns with courtesy and problem-solving skills
• Maintaining cleanliness and organisation throughout the front-of-house areas, including tables, chairs and service stations
• Processing payments and handling cash and card transactions accurately
• Collaborating with kitchen and back-of-house staff to ensure smooth operations
• Adhering to health and safety standards and food handling requirements
• Contributing to a positive team environment and supporting colleagues during busy service periods

What We're Looking For

• Prior experience in a hospitality or food service environment, preferably in a similar role
• Excellent communication skills and a genuine passion for customer service
• Ability to remain calm and professional in a fast-paced environment
• Strong organisational and multitasking abilities
• Attention to detail and commitment to maintaining high standards of cleanliness
• Flexibility with working hours, including evenings, weekends and public holidays as required
• A positive attitude and willingness to learn and develop within the role
• Basic numeracy skills for processing transactions
• Physical ability to stand for extended periods and lift items safely

What We Offer

We are committed to creating a supportive and rewarding workplace where our team members can thrive. We offer competitive remuneration, a friendly and inclusive team environment, and genuine opportunities for career development within the hospitality industry. We provide ongoing training and support to help you develop your skills and progress in your role. We believe in work-life balance and will work with you to ensure reasonable scheduling. Our team enjoys a positive workplace culture where your contributions are valued and recognised.

If you are enthusiastic, customer-focused, and ready to deliver exceptional service, we would love to hear from you.