Senior Reporting Strategy Specialist

Toyota Motor Corporation Australia Ltd.; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Flexible hours and workspaces

Wellness facilities and gym access

Discounts and rewards program

Job summary

Toyota Motor Corporation Australia Ltd. is seeking a Senior Reporting Strategy Specialist to join the Aftersales division on a max-term basis of 2 years.

The role is based in Altona North with flexible working arrangements, and focuses on shaping the national Aftersales reporting strategy, defining KPIs, and delivering scalable reporting solutions across Toyota’s dealer network. You will collaborate with stakeholders to deliver insightful reporting, drive data quality, and lead automation

Qualifications

• Tertiary qualification in Business, Commerce, Project Management, Supply Chain or related discipline, or equivalent experience.
• Strong project management and coordination skills with the ability to manage reporting initiatives, priorities, milestones, dependencies, risks and stakeholder engagement.
• Well-developed analytical and problem-solving capabilities with the ability to interpret operational data.

Responsibilities

• Develop, implement and continuously enhance Aftersales reporting strategies and systems.
• Lead coordination of Aftersales reporting automation within the Modern Data Platform.
• Analyse performance data to identify trends, risks and opportunities, delivering actionable insights.
• Act as a trusted reporting SME, guiding stakeholders and report owners to achieve reporting outcomes.
• Monitor performance against targets and recommend improvements to support business success.
• Stay current with reporting technologies and governance requirements to minimise risk.

Skills

Project management

Stakeholder engagement

Data analysis

Reporting governance

KPI development

BI dashboards

Education

Bachelor’s degree in Business / Commerce / related discipline

Tools

Power BI

SQL

Excel

Job description

Oh what a feeling! At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs. Together, we are Toyota. Toyota Motor Corporation Australia is well-recognised for offering:

• Fully maintained motor vehicle including insurance and fuel
• Annual contribution to your private health insurance worth over $2,000
• Significant family vehicle lease and purchase discounts
• Flexible hours and workspaces, with a hybrid of working from home and in the office
• Wellness facilities – free onsite gym, end of trip facilities
• Free car parking and discounted onsite cafe
• Genuine career development: promotions, rotations and paid professional membership
• Paid volunteer days to support your community and matched workplace giving program
• 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave
• Access to Toyota’s RewardsHub – explore, manage and customise your benefits to suit your lifestyle

What you’ll contribute to

An exciting opportunity for a Senior Reporting Strategy Specialist to join our Aftersales division in a max term role for 2 years. The Aftersales Division is responsible for driving the strategic planning, coordination and delivery of national parts and accessories operations across Toyota’s dealer network. This includes sales performance, business development, procurement, supplier relationships, dealer support and warehouse operations, ensuring the achievement of sales, market share and profitability objectives while maintaining warehouse operations aligned to global best practice standards. The Senior Reporting Strategy Specialist is primarily responsible for developing and implementing the Aftersales reporting strategy, including the Modern Data Platform framework and roadmap. The role collaborates with key stakeholders to define and align business-critical KPIs, establish reporting governance frameworks, and coordinate the delivery of scalable and sustainable reporting solutions. The position delivers insightful reporting and data analysis to support operational, tactical and strategic decision‑making across the business. It plays a key role in improving data quality and consistency, streamlining reporting processes, reducing manual effort, and enabling timely, accurate and actionable business insights. This role is based in Altona North with flexible working arrangements on offer.

How you’ll make an impact

• Develop, implement and continuously enhance Aftersales reporting strategies, frameworks and systems that support informed decision‑making and drive sustainable business performance.
• Lead the business coordination of Aftersales reporting automation initiatives within the Modern Data Platform, including requirements gathering, prioritisation, delivery planning, milestone tracking, risk management, testing and implementation readiness.
• Analyse business performance data and reporting outputs to identify key trends, risks, opportunities and performance drivers, delivering actionable insights and recommendations to support management decision‑making.
• Act as a trusted reporting subject matter expert, partnering with stakeholders, managers and report owners to provide guidance, promote accountability and drive reporting outcomes.
• Monitor performance against agreed targets and objectives, identifying improvement opportunities and recommending appropriate actions to support business success.
• Stay current with emerging reporting technologies, analytics practices and industry trends, while ensuring compliance with relevant policies, regulations and governance requirements to minimise organisational risk.

Your attributes –

• Tertiary qualification in Business, Commerce, Project Management, Supply Chain or a related discipline, or equivalent professional experience.
• Strong project management and coordination skills with the ability to manage reporting initiatives, priorities, milestones, dependencies, risks and stakeholder engagement.
• Well‑developed analytical and problem‑solving capabilities, with the ability to interpret operational and performance data to identify trends, risks and opportunities.
• Proven ability to develop clear, concise and impactful reports, dashboards and presentations that support operational, tactical and strategic decision‑making.
• Experience designing, implementing or enhancing reporting frameworks, KPI frameworks, management reporting solutions or business intelligence dashboards.
• Sound understanding of supply chain, inventory, logistics, automotive, retail or other operational environments, with the ability to collaborate effectively across diverse stakeholder groups.

Make your impossible, possible &

You’re welcome to find out more by visiting our careers page: www.toyota.com.au/careers.

Applications close on 13th November 2026.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

When you apply, please tell us the pronouns you use.

We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.

Toyota is an endorsed employer for all women. Please review Work180 website for further information.

We don’t require a cover letter or selection criteria to be addressed.

Why work for Toyota Come and join our team.