Senior Regulatory Specialist – Licensing & Compliance

Victorian Government; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Victorian Government in Melbourne seeks Senior Regulatory Officers to ensure timely, accurate processing of licensing and registration applications under RTS. You will provide information to clients, record data, and contribute to RTS goals with professional judgement.

This ongoing role requires strong communication, problem solving, and service-excellence mindset while maintaining robust records. Applications from eligible NSW-friendly rights holders are welcome for the Melbourne CBD and

Qualifications

• Experience producing complex business correspondence and reports.
• Strong interpersonal skills with a customer-focused approach.
• Analytical problem solving and decision making.
• Excellent self-management and prioritisation abilities.
• Commitment to service excellence and continual improvement.

Responsibilities

• Perform complex processing tasks for RTS regulatory activities with accuracy and timeliness.
• Apply knowledge of legislation, regulations, policies and processes to support decisions.
• Prepare recommendations for the Business Licensing Authority or similar committees.
• Conduct quality assessments of RTS work and ensure policy compliance.
• Maintain and manage records and database workflows per RTS policy.

Skills

Communication

Interpersonal skills

Problem solving

Self-management

Service excellence

Job description

The Victorian Government in Melbourne seeks Senior Regulatory Officers to ensure timely, accurate processing of licensing and registration applications under RTS. You will provide information to clients, record data, and contribute to RTS goals with professional judgement.

This ongoing role requires strong communication, problem solving, and service-excellence mindset while maintaining robust records. Applications from eligible NSW-friendly rights holders are welcome for the Melbourne CBD and