Regulatory Transaction Specialist

Department of Government Services VIC; Melbourne; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Department of Government Services VIC in Melbourne is seeking Regulatory Officers to join the Regulatory Transaction Services team. You will perform licensing and not-for-profit registration tasks for Victorians, ensuring compliance with up-to-date legislation and operational policies, and you will accurately maintain RTS record systems and databases to support decision making and reporting.

Reporting to the RTS Team Leader, you will respond to client enquiries, prepare file notes and routine

Qualifications

• Mandatory for all applicants: proficient use of departmental computer systems for word processing, email and records management.

Responsabilités

• Carry out tasks associated with RTS regulatory activities ensuring accurate, timely and professional services are provided to regulatory clients, so as to meet or exceed RTS goals and targets.
• Apply legislative requirements and operational policies to processing and decision-making responsibilities ensuring procedures, policies and performance standards are adhered to.
• Update, maintain and utilise electronic records and databases in accordance with RTS operational policy and departmental records management policies, procedures and business rules.
• In accordance with operational policy and departmental records management policies, procedures and business rules, process incoming mail and matters creation for Consumer Affairs Victoria.
• Effectively and efficiently respond to queries and requests received from clients, regarding matters such as legislative requirements and the progress of pending applications and other processes.
• Assist other teams and workflows within the RTS to ensure all tasks are carried out in a timely and effective manner possible.
• Request further information as required to complete applications or transactions.
• Undertake routine financial processes including receipt of fees.
• Prepare or provide advice, file notes and routine correspondence adhering to RTS resources and procedures.
• Under the direction of Team Leaders and other relevant colleagues, assist with team development and business.

Connaissances

Computer skills

Description du poste

Department of Government Services VIC in Melbourne is seeking Regulatory Officers to join the Regulatory Transaction Services team. You will perform licensing and not-for-profit registration tasks for Victorians, ensuring compliance with up-to-date legislation and operational policies, and you will accurately maintain RTS record systems and databases to support decision making and reporting.

Reporting to the RTS Team Leader, you will respond to client enquiries, prepare file notes and routine