Senior RAN & VSAT Operations Specialist

Optus Enterprise; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

Parental Leave

Counselling services

Discounts on Optus products

On-site facilities & campus amenities

Commuter benefits

Job summary

Optus Enterprise is seeking a Senior Technical Specialist, T2 RAN Ops, to ensure optimal performance and availability of the Optus RAN Network. You will provide hands-on operational support and govern suppliers across Incident, Change, and Problem Management, while supporting Satellite Site backhaul and Hetnet integrations.

You’ll collaborate with managed service providers, vendors and internal engineering teams to implement network strategies and improve operational effectiveness.

Qualifications

• 10+ years in Mobile/Mobile‑Satellite, with VSAT, IP and cellular backhaul expertise.
• Advanced understanding of VSAT, RF, IP and 3G/4G systems.
• Strong problem-solving and investigative abilities.
• Excellent end-to-end troubleshooting across subsystems for backhaul services.
• Experience with protocol-level testing and troubleshooting.
• Cybersecurity skills and operational experience.
• Vendor and customer management experience; ITIL compliant.

Responsibilities

• Execute technical operational processes and provide support to maintain network availability.
• Respond to incidents escalated by Managed Services and assist resolutions.
• Contribute to root cause analysis for Problem Management.
• Manage escalations from Service Assurance during critical incidents.
• Assist planning and execution of network changes, expansions, upgrades.
• Recommend improvements to network design for performance and reliability.
• Ensure planned changes meet Optus’ quality policies.
• Support continuous improvement with Engineering, Vendors and Managed Services.
• Contribute to tools strategy and automation initiatives.
• Participate in alarm filtering and service assurance analytics.
• Provide input to KPI and SLA reporting; share knowledge with the team.

Skills

VSAT

RF

IP

3G/4G cellular

Troubleshooting

Protocol testing

Cybersecurity

Vendor management

Stakeholder comms

ITIL

Education

Engineering degree (Communications/Electrical)

Tools

VSAT equipment

Network monitoring tools

Alarm/correlation tools

Job description

Optus Enterprise is seeking a Senior Technical Specialist, T2 RAN Ops, to ensure optimal performance and availability of the Optus RAN Network. You will provide hands-on operational support and govern suppliers across Incident, Change, and Problem Management, while supporting Satellite Site backhaul and Hetnet integrations.

You’ll collaborate with managed service providers, vendors and internal engineering teams to implement network strategies and improve operational effectiveness.