Senior Public Safety Solutions Architect

NEC; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus & wellness days

Parental leave

Volunteer days

Discounts on health insurance, travel,

Salary sacrifice options

Employee Assistance Program

Job summary

NEC Australia is seeking an experienced Product Solutions Engineer to provide technical leadership across our Public Safety solutions portfolio. You will work with Product Managers, Engineering, Pre-Sales and customers to shape architecture, influence roadmaps and deliver innovative solutions for emergency services and critical responders across ANZ.

The role requires deep technical knowledge in solution and software architecture, SaaS platforms, and strong ability to translate complex concepts

Qualifications

• 10+ years of experience across software, systems, infrastructure or solution engineering environments.
• Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles.
• Experience providing technical leadership and influencing technology strategy.
• Strong understanding of SaaS platforms and product-based business models.
• Demonstrated ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Experience working within structured project environments and delivering to project milestones.
• Strong troubleshooting and problem-solving skills across applications and infrastructure.
• Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation.
• Experience with Microsoft Active Directory and Windows domain environments.
• Working knowledge of: Windows Server, Linux/Unix, MySQL and/or SQL Server, VMware or Hyper-V.
• Emergency Services, Control Room or Public Safety systems experience.
• Exposure to CAD, critical communications or emergency response systems.
• Knowledge of radio technologies including UHF/VHF, PTToC and P25.
• Experience within PABX, IP Telephony or Contact Centre environments.

Responsibilities

• Act as the technical SME for NEC's Public Safety solutions.
• Define and maintain product and solution architecture standards.
• Develop technical collateral, design guides and demo environments.
• Support product roadmaps and non-functional requirements.
• Engage with customers to gather technical requirements and shape future solutions.
• Support workshops, solution demonstrations, proposals and bid responses.

Skills

Solution Architecture

Technical Leadership

System Engineering

SaaS Knowledge

Communication

Tools

Active Directory

Windows Server

Linux/Unix

VMware

Hyper-V

SQL Server

MySQL

APIs

SDKs

Automation

Job description

NEC Australia is seeking an experienced Product Solutions Engineer to provide technical leadership across our Public Safety solutions portfolio. You will work with Product Managers, Engineering, Pre-Sales and customers to shape architecture, influence roadmaps and deliver innovative solutions for emergency services and critical responders across ANZ.

The role requires deep technical knowledge in solution and software architecture, SaaS platforms, and strong ability to translate complex concepts