Product Solutions Engineer - Public Safety

NEC Corporation; Australia; Remote; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Bonus & wellness days

Parental leave

Volunteer days

Insurance discounts

Salary sacrificing

EAP

Job summary

NEC Corporation in Australia is seeking a seasoned Product Solutions Engineer for Public Safety to lead technical strategy across our public safety portfolio. You will collaborate with Product Managers, Engineering, Pre-Sales and customers to shape architecture and roadmap, delivering innovative solutions for emergency services.

The role requires deep engineering experience, strong SaaS understanding, and the ability to communicate complex concepts to diverse stakeholders while driving delivery

Qualifications

• 10+ years' experience across software, systems, infrastructure or solution engineering environments.
• Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles.
• Experience providing technical leadership and influencing technology strategy.
• Strong understanding of SaaS platforms and product-based business models.
• Demonstrated ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation.
• Experience with Microsoft Active Directory and Windows domain environments.
• Working knowledge of Windows Server platforms, Linux/Unix, MySQL and/or MS SQL Server, Virtualisation VMware or Hyper-V.
• Emergency Services, Control Room or Public Safety systems experience.
• Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems.
• Knowledge of radio technologies including UHF/VHF, PTToC and P25.
• Experience within PABX, IP Telephony or Contact Centre environments.

Responsibilities

• Act as the technical SME for NEC's Public Safety solutions.
• Define and maintain product and solution architecture standards.
• Develop technical collateral, design guides and demo environments.
• Support product roadmaps and non-functional requirements.
• Engage with customers to gather technical requirements and shape future solutions.
• Support workshops, solution demonstrations, proposals and bid responses.

Skills

Technical leadership

Solution Architecture

Software Architecture

SaaS platforms

Communication

APIs, SDKs, messaging

Active Directory

Windows/Linux administration

Public Safety / Emergency services

CAD / critical comms

Tools

VMware

Hyper-V

Job description

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Product Solutions Engineer - Public Safety

Company: NEC Corporation

At NEC Australia, we're solving tomorrow's technology challenges today. Our solutions help emergency services, public safety agencies and critical responders make faster, smarter and more informed decisions when it matters most.

NEC Australia is seeking an experienced Product Solutions Engineer to provide technical leadership across our Public Safety solutions portfolio. Working closely with Product Managers, Engineering, Pre-Sales and customers, you'll help define product architecture, influence roadmaps, and deliver innovative solutions that support emergency services and critical response agencies across ANZ.

What You'll Be Doing

Act as the technical SME for NEC's Public Safety solutions.

Define and maintain product and solution architecture standards.

Develop technical collateral, design guides and demo environments.

Support product roadmaps and non-functional requirements.

Engage with customers to gather technical requirements and shape future solutions.

Support workshops, solution demonstrations, proposals and bid responses.

10+ years' experience across software, systems, infrastructure or solution engineering environments.

Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles.

Experience providing technical leadership and influencing technology strategy.

Strong understanding of SaaS platforms and product-based business models.

Demonstrated ability to communicate complex technical concepts to both technical and non-technical stakeholders.

Experience working within structured project environments and delivering to project milestones.

Strong troubleshooting and problem-solving skills across applications and infrastructure.

Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation.

Experience with Microsoft Active Directory and Windows domain environments.

Working knowledge of: Microsoft Windows Server platforms | Linux/Unix operating systems |MySQL and/or Microsoft SQL Server | Virtualisation platforms including VMware or Hyper-V

Emergency Services, Control Room or Public Safety systems experience.

Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems.

Knowledge of radio technologies including UHF/VHF, PTToC and P25.

Experience within PABX, IP Telephony or Contact Centre environments.

Why NEC?

At NEC, we're more than a technology company. We're a team of innovators helping build safer, smarter and more connected communities.

What’s In It for You?

Bonus & wellness days (after 6 months)

14 weeks paid parental leave

Up to 4 paid volunteer days per year

Discounts on health insurance, travel, entertainment & more

Salary sacrificing options (car leasing, super, etc.)

Employee Assistance Program – free, confidential support for you & your family