Senior Network Engineer: Field Services & Customer Ops

NEC Corporation; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

NEC Australia is seeking a Senior Network Engineer to support enterprise environments in Western Sydney. The role is field services and customer operations with a hybrid working arrangement for a 4-month fixed-term contract.

You will be the primary technical contact for operational issues, providing hands-on support across network, wireless, security and data centre environments while maintaining strong customer service and collaboration with vendors and engineering teams.

Qualifications

• Hands-on network engineering experience in enterprise environments.
• Strong troubleshooting across LAN, WLAN, VLANs, DNS, DHCP, IP networking.
• Experience with Aruba switching and wireless technologies.
• Exposure to Aruba ClearPass and Palo Alto firewalls.

Responsibilities

• Provide onsite and remote support for network, wireless and security services.
• Investigate and resolve connectivity, switching, VLAN and firewall-related incidents.
• Assist with data centre hands-on activities, including cabling and equipment inspections.

Skills

Network engineering

Field services

Infrastructure support

Network operations

LAN/WAN troubleshooting

Aruba wireless

Aruba switching

Palo Alto firewalls

ITSM

Education

ACSA/ACSP

Aruba ClearPass Certification

ITIL Foundation

Tools

Aruba switching

Aruba wireless

Aruba ClearPass

Palo Alto firewalls

Job description

NEC Australia is seeking a Senior Network Engineer to support enterprise environments in Western Sydney. The role is field services and customer operations with a hybrid working arrangement for a 4-month fixed-term contract.

You will be the primary technical contact for operational issues, providing hands-on support across network, wireless, security and data centre environments while maintaining strong customer service and collaboration with vendors and engineering teams.