Senior Process Transformation Analyst — Lean Six Sigma

Frazer Tremble; City of Parramatta; Hybrid; AUD 166,000 - 221,000; Part time

Job summary

Frazer Tremble is seeking an experienced Senior Business Analyst for a major customer and service operations transformation. The role requires strong Lean Six Sigma expertise and extensive experience in designing future-state processes, eliminating waste, and improving workforce efficiency.

You'll own key analysis activities, lead discovery, workshops, KPI analysis and artefact development in a hybrid Parramatta role, with occasional Sydney CBD attendance. Daily-rate contract through Jan 2027.

Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.
• 5+ years as a mid-to-senior Business Analyst in transformation or operational improvement.

Responsibilities

• Coordinate discovery activities and facilitate stakeholder workshops.
• Document and analyse current-state processes across customer and service operations.
• Design practical future-state processes and operating models.
• Apply Lean Six Sigma to eliminate waste and improve efficiency.
• Identify opportunities to simplify processes and release capacity.
• Develop executive-ready presentations, reports and decisions papers.
• Work with the Project Manager while owning assigned workstreams.

Skills

Lean Six Sigma

Business Analysis

Workshop Facilitation

Process Mapping

Stakeholder Engagement

Data Analysis

Operating Model Design

Autonomy

Job description

Frazer Tremble is seeking an experienced Senior Business Analyst for a major customer and service operations transformation. The role requires strong Lean Six Sigma expertise and extensive experience in designing future-state processes, eliminating waste, and improving workforce efficiency.

You'll own key analysis activities, lead discovery, workshops, KPI analysis and artefact development in a hybrid Parramatta role, with occasional Sydney CBD attendance. Daily-rate contract through Jan 2027.