Senior Platform Resiliency Engineer

PaxusBB; Sydney; On-site; AUD 136,000 - 178,000; Full time

Job summary

Paxus Australia Pty Ltd. in Sydney is seeking a Senior Platform Availability & Resiliency Engineer to own and advance reliability across monitoring, visibility, disaster recovery and CMDB governance. You will guide a team of engineers and set the practice roadmap for platform resiliency.

The role requires hands-on tooling experience with Dynatrace, Grafana and Ansible, along with governance, incident reviews and recovery testing to improve uptime and data integrity.

Qualifications

• Proven track record owning and leading monitoring and observability, disaster recovery, CMDB or data centre operations.
• Hands-on experience with at least two tools from Dynatrace, UIM, PagerDuty, Grafana, ServiceNow, Device42 and Ansible, or comparable alternatives.
• Solid grasp of disaster recovery readiness, resiliency testing and recovery objectives (RTO/RPO).
• Sound knowledge of configuration management and CMDB governance.
• Experience leading and developing engineers, and managing vendors and contractors.
• Background in strategic and capacity planning, including creating frameworks or roadmaps for a technology function.
• Confident communicator able to write clear technical documentation and present to senior governance groups.
• Self-directed approach, comfortable setting standards without close supervision.
• Commitment to a respectful, inclusive and safe workplace.

Responsibilities

• Sets the standards, processes and improvement roadmap for observability, resiliency, configuration management and data centre operations.
• Coaches and mentors a team of platform engineers, building their technical capability and confidence.
• Runs monitoring as an internal service, defining what is offered, which tools are supported and how teams get onboarded.
• Administers monitoring and automation tools such as Dynatrace, UIM, PagerDuty, Grafana and Ansible, feeding alerts and incidents into ServiceNow.
• Drives disaster recovery work across hosting platforms, including recovery planning, testing standards and recovery time and data loss targets.
• Forms and chairs a cross-functional resiliency committee to agree priorities and guide investment decisions.
• Takes ownership of the CMDB and discovery tooling, setting data quality and governance expectations and leading service mapping.
• Steps in as the senior point of escalation for major incidents and leads reviews afterwards to prevent repeat issues.
• Tracks and reports on team performance across uptime, monitoring coverage and recovery outcomes.
• Oversees day-to-day data centre operations for staff, including capacity planning, vendor and contractor supervision and safety inspections.

Skills

Monitoring & Observability

Disaster Recovery

CMDB & Data Centre Ops

Team Leadership

Vendor & Contract Management

Tools

Dynatrace

Grafana

PagerDuty

Ansible

ServiceNow

Job description

Paxus Australia Pty Ltd. in Sydney is seeking a Senior Platform Availability & Resiliency Engineer to own and advance reliability across monitoring, visibility, disaster recovery and CMDB governance. You will guide a team of engineers and set the practice roadmap for platform resiliency.

The role requires hands-on tooling experience with Dynatrace, Grafana and Ansible, along with governance, incident reviews and recovery testing to improve uptime and data integrity.