Platform Resiliency & Observability Lead

Data#3; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Data#3 is seeking a Platform Availability & Resiliency Lead to own and continuously improve the practices across Observability, Resiliency, and Datacentre Management. You will coach engineers, drive roadmaps, and act as the escalation point for complex incidents.

You will establish a unified observability framework, governance across engineering teams, and lead disaster recovery initiatives, partnering with stakeholders to ensure high availability and rapid recovery from disruptions.

Qualifications

• Demonstrated experience owning and leading observability, resiliency, or CMDB/Datacentre operations.
• Knowledge of data centre management, observability tooling, and disaster recovery frameworks.
• Experience coaching engineers and supervising contractors, vendors, and partners.

Responsibilities

• Own standards and roadmaps for Observability, Resiliency, Configuration Management and Datacentre Management.
• Provide leadership, coaching, and mentoring to PAR Engineers.
• Contribute to strategic planning, roadmaps, and risk mitigation strategies.
• Act as escalation point for incidents and lead post-incident reviews.
• Establish unified observability, alerting, and event management with SLAs for consuming teams.
• Maintain a unified dashboard framework for real-time visibility.
• Lead Disaster Recovery initiatives across hosting platforms and services.
• Chair the Resiliency Steering Committee with stakeholders across Product & Technology.
• Oversee CMDB and discovery tools (e.g. Device42) and vendor engagement.

Skills

Observability platforms

Resiliency leadership

Coaching engineers

Stakeholder management

Strategic planning

Capacity planning

Disaster recovery

Governance

Documentation

Leadership

Tools

Dynatrace

UIM

PagerDuty

Grafana

ServiceNow

Device42

Ansible

Job description

Data#3 is seeking a Platform Availability & Resiliency Lead to own and continuously improve the practices across Observability, Resiliency, and Datacentre Management. You will coach engineers, drive roadmaps, and act as the escalation point for complex incidents.

You will establish a unified observability framework, governance across engineering teams, and lead disaster recovery initiatives, partnering with stakeholders to ensure high availability and rapid recovery from disruptions.