Senior Platform Engineer

PaxusBB; Sydney; On-site; AUD 136,000 - 178,000; Full time

Job summary

Paxus Australia Pty Ltd. in Sydney is seeking a Senior Platform Availability & Resiliency Engineer to own and advance reliability across monitoring, visibility, disaster recovery and CMDB governance. You will guide a team of engineers and set the practice roadmap for platform resiliency.

The role requires hands-on tooling experience with Dynatrace, Grafana and Ansible, along with governance, incident reviews and recovery testing to improve uptime and data integrity.

Qualifications

• Proven track record owning and leading monitoring and observability, disaster recovery, CMDB or data centre operations.
• Hands-on experience with at least two tools from Dynatrace, UIM, PagerDuty, Grafana, ServiceNow, Device42 and Ansible, or comparable alternatives.
• Solid grasp of disaster recovery readiness, resiliency testing and recovery objectives (RTO/RPO).
• Sound knowledge of configuration management and CMDB governance.
• Experience leading and developing engineers, and managing vendors and contractors.
• Background in strategic and capacity planning, including creating frameworks or roadmaps for a technology function.
• Confident communicator able to write clear technical documentation and present to senior governance groups.
• Self-directed approach, comfortable setting standards without close supervision.
• Commitment to a respectful, inclusive and safe workplace.

Responsibilities

• Sets the standards, processes and improvement roadmap for observability, resiliency, configuration management and data centre operations.
• Coaches and mentors a team of platform engineers, building their technical capability and confidence.
• Runs monitoring as an internal service, defining what is offered, which tools are supported and how teams get onboarded.
• Administers monitoring and automation tools such as Dynatrace, UIM, PagerDuty, Grafana and Ansible, feeding alerts and incidents into ServiceNow.
• Drives disaster recovery work across hosting platforms, including recovery planning, testing standards and recovery time and data loss targets.
• Forms and chairs a cross-functional resiliency committee to agree priorities and guide investment decisions.
• Takes ownership of the CMDB and discovery tooling, setting data quality and governance expectations and leading service mapping.
• Steps in as the senior point of escalation for major incidents and leads reviews afterwards to prevent repeat issues.
• Tracks and reports on team performance across uptime, monitoring coverage and recovery outcomes.
• Oversees day-to-day data centre operations for staff, including capacity planning, vendor and contractor supervision and safety inspections.

Skills

Monitoring & Observability

Disaster Recovery

CMDB & Data Centre Ops

Team Leadership

Vendor & Contract Management

Tools

Dynatrace

Grafana

PagerDuty

Ansible

ServiceNow

Job description

Senior Platform Availability & Resiliency Engineer

Contract: initial 12-month

Rate: $850 + super per day

About the Role

An established Australian organisation is looking for a senior engineer to take charge of how its technology platforms stay reliable, visible and recoverable. This role spans monitoring and observability, disaster recovery, configuration management and physical data centre operations. The successful candidate will set the direction for the practice, guide a team of engineers and act as the go-to expert when things go wrong.

Responsibilities

• Sets the standards, processes and improvement roadmap for observability, resiliency, configuration management and data centre operations
• Coaches and mentors a team of platform engineers, building their technical capability and confidence
• Runs monitoring as an internal service, defining what is offered, which tools are supported and how teams get onboarded
• Administers monitoring and automation tools such as Dynatrace, UIM, PagerDuty, Grafana and Ansible, feeding alerts and incidents into ServiceNow
• Drives disaster recovery work across hosting platforms, including recovery planning, testing standards and recovery time and data loss targets
• Forms and chairs a cross-functional resiliency committee to agree priorities and guide investment decisions
• Takes ownership of the CMDB and discovery tooling, setting data quality and governance expectations and leading service mapping
• Steps in as the senior point of escalation for major incidents and leads reviews afterwards to prevent repeat issues
• Tracks and reports on team performance across uptime, monitoring coverage and recovery outcomes
• Oversees day-to-day data centre operations for staff, including capacity planning, vendor and contractor supervision and safety inspections

Requirements

• Proven track record owning and leading monitoring and observability, disaster recovery, CMDB or data centre operations
• Hands-on experience with at least two tools from Dynatrace, UIM, PagerDuty, Grafana, ServiceNow, Device42 and Ansible, or comparable alternatives
• Solid grasp of disaster recovery readiness, resiliency testing and recovery objectives (RTO/RPO)
• Sound knowledge of configuration management and CMDB governance
• Experience leading and developing engineers, and managing vendors and contractors
• Background in strategic and capacity planning, including creating frameworks or roadmaps for a technology function
• Confident communicator able to write clear technical documentation and present to senior governance groups
• Self-directed approach, comfortable setting standards without close supervision
• Commitment to a respectful, inclusive and safe workplace

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability. The recruitment and selection process varies, and some roles may include completion of pre-employment assessments, in-person or online interviews, psychometric testing, written assessments, scenario-based tasks, presentations, and pre-employment checks such as medical (including drug and alcohol), criminal history, or financial. As part of our ongoing commitment to accessibility, the Paxus website has been independently audited against (WCAG) 2.2 Level AA, with ongoing improvements continuously being made to enhance accessibility.