Senior Platform Infrastructure Manager

Compas PTY; Canberra; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Compas Pty Ltd is seeking a Senior Platform Operations Lead to oversee a critical Salesforce environment. You will lead senior engineers, drive platform enablement and coordinate major incidents, releases and change governance.

The role is based in Australia with a hybrid work arrangement. A 12-month contract with a 12-month extension option and Baseline or higher security clearance are required.

Qualifications

• More than 5 years leading ICT support teams.
• Experience supporting or managing Salesforce CRM systems.
• Strong capability in process development and documentation.
• Proven stakeholder engagement and technical leadership.

Responsibilities

• Lead and manage Senior Platform Engineers supporting a critical enterprise CRM platform.
• Drive Salesforce platform enablement, operational leadership and continuous improvement.
• Coordinate major incident response, releases, testing, CAB activities and change governance.
• Manage vendors and ICT stakeholders while strengthening platform security and resilience.

Skills

ICT leadership

Salesforce experience

CRM system experience

Process development

Stakeholder engagement

Technical leadership

Job description

Senior Platform Operations Lead | Salesforce

Lead platform operations for a business-critical enterprise Salesforce environment, managing senior engineers, platform enablement, major incidents, releases and continuous improvement.

Location :All acrossAustralia
Work Arrangement: Hybrid
Contract Duration: 12 months with one 12-month extension option
Security Clearance Requirement:Baseline or higher

Essential Tasks

• Lead and manage Senior Platform Engineers supporting a critical enterprise CRM platform.
• Drive Salesforce platform enablement, operational leadership and continuous improvement.
• Coordinate major incident response, releases, testing, CAB activities and change governance.
• Manage vendors and ICT stakeholders while strengthening platform security and resilience.

Key Criteria

• More than 5 years’ experience leading and managing ICT support teams.
• Experience supporting or managing complex CRM/business systems, including Salesforce.
• Strong process development, documentation and implementation capability.
• Proven stakeholder engagement, problem-solving and technical leadership experience.

About Compas
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE
Due to the nature of this environment, Australian citizenship is required.