Senior Salesforce Platform Operations Lead

Compas; Canberra; Hybrid; AUD 180,000 - 210,000; Full time

Job summary

Compas in Canberra is seeking a Senior Platform Operations Lead to oversee senior engineers, drive platform enablement, and manage major incidents and releases in a Salesforce enterprise environment. The role is a hybrid, 12-month contract requiring Australian citizenship.

You will coordinate incident response, change governance, and engage vendors to strengthen platform security while leading ICT support teams with Salesforce CRM knowledge.

Qualifications

• Experience leading ICT support teams with Salesforce CRM knowledge.
• Strong incident management and change governance experience.
• Ability to drive platform enablement and continuous improvement.

Responsibilities

• Oversee senior engineers and drive platform enablement.
• Manage major incidents and releases with a focus on reliability.
• Coordinate incident response and change governance across the platform.
• Engage vendors to strengthen platform security and resilience.

Skills

Leadership

Incident management

Stakeholder management

Tools

Salesforce CRM

Job description

Job Description

Compas in Canberra is seeking a Senior Platform Operations Lead for a Salesforce enterprise environment. You will oversee senior engineers, drive platform enablement, manage major incidents, releases, and continuous improvement.

This hybrid, 12-month contract requires Australian citizenship and experience leading ICT support teams with Salesforce CRM knowledge. You will coordinate incident response, change governance, and engage vendors to strengthen platform security.