Senior P&C Business Partner

The Next Step; Melbourne; Hybrid; AUD 110.000 - 140.000; Vollzeit

Zusammenfassung

The Next Step is seeking an experienced People & Culture Business Partner to support leaders across child, youth and family services. You will provide expert ER/IR guidance, coaching, and workforce planning insights to drive capability and performance in a values‑driven community organisation.

Reporting to the P&C Business Partnering Lead, you will partner with operational teams, conduct investigations, interpret Enterprise Agreements, analyse HR metrics, and contribute to policy development in

Qualifikationen

• Experience in youth, children’s services or community services.
• Strong capability in coaching leaders and uplifting capability.
• Demonstrated experience managing complex employee relations matters.
• Confidence partnering with operational leaders and influencing outcomes.
• Experience in unionised environments.
• Strong interpersonal, communication and analytical skills.
• A collaborative, pragmatic and values‑aligned approach.

Aufgaben

• Provide expert ER/IR guidance and handle complex employee relations matters.
• Coach leaders and support performance, behaviour, and difficult conversations.
• Partner with operational leaders to influence outcomes in fast‑paced services.
• Contribute to workforce planning, HR analytics, and succession planning.
• Develop and review HR policies in line with legislation and values.

Kenntnisse

Coaching leaders

Employee relations

Industrial relations

Stakeholder engagement

HR analytics

Policy interpretation

Jobbeschreibung

A leading community-focused organisation is seeking an experienced People & Culture Business Partner to support leaders across child, youth and family services. This role is ideal for candidates with strong capability in employee relations, coaching leaders and partnering with operational teams in complex, people‑centred environments.

The organisation is committed to child safety, inclusion and diversity, and is looking for someone who can confidently support leaders through sensitive people matters while contributing to a positive, values‑aligned workplace culture.

About the Role

Reporting to the People & Culture Business Partnering Lead, this position forms part of a high-performing Business Partnering team. The role provides expert advice across the full employment lifecycle, with a strong focus on coaching leaders, managing complex ER/IR matters, and driving capability uplift across operational teams.

Key Focus Areas

Coaching & Supporting Leaders

You will work closely with operational leaders, particularly those supporting children, young people and vulnerable community groups. A key part of the role is building leader confidence in managing performance, behaviour concerns and challenging conversations.

Employee & Industrial Relations

You will provide expert guidance on performance management, misconduct, underperformance, workplace investigations, grievance resolution and Enterprise Agreement interpretation.

Partnering with Operational Leaders

The role requires strong relationship‑building skills and the ability to influence, support and guide leaders through complex people matters in fast‑paced service delivery environments.

Workforce Planning & HR Analytics

You will prepare workforce metrics, analyse trends and contribute to attraction, retention and succession planning, providing insights that support organisational decision‑making.

Policy Development & Best Practice HR

You will contribute to the development and review of HR policies, ensuring alignment with legislation, best practice and organisational values.

About You

We are seeking someone who brings:

• Experience in youth, children’s services or community services
• Strong capability in coaching leaders and uplifting capability
• Demonstrated experience managing complex employee relations matters
• Confidence partnering with operational leaders and influencing outcomes
• Experience in unionised environments
• Strong interpersonal, communication and analytical skills
• A collaborative, pragmatic and values‑aligned approach

Hybrid model: three days onsite in Richmond, remainder working from home.