HR Business Partner

The Shift People Pty Ltd; Tweed Heads; On-site; AUD 110,000 - 140,000; Full time

Job summary

The Shift People Pty Ltd in Australia is seeking an experienced HR Business Partner to work closely with senior leaders, delivering strategic HR partnering and hands-on operational support. You will coach managers, guide employee relations, and lead initiatives to improve culture and capability across the organisation.

You will influence how People & Culture is delivered, focusing on contemporary HR practices, continuous improvement and an inclusive workplace.

Qualifications

• Experience as an HR Business Partner or senior People & Culture role.
• Strong knowledge of Australian employment legislation and Modern Awards.
• Ability to coach leaders and handle employee relations matters.
• Excellent communication and relationship-building across all levels.

Responsibilities

• Partner with senior leaders to align people strategies with organisational priorities.
• Provide practical advice and coaching across employee relations, performance, workplace matters and HR best practice.
• Manage recruitment, onboarding and workforce planning processes.
• Develop learning and capability development initiatives.
• Support performance review processes and coach managers in effective conversations.
• Drive employee engagement, culture and employee experience initiatives.
• Ensure HR practices comply with relevant legislation and awards.
• Review HR policies, procedures and HRIS capabilities.
• Contribute to organisational change and development projects.

Skills

HRBP

Employee relations

Change management

Australian law

Communication

Tools

HRIS

Job description

Our client is a well-established organisation within the not-for-profit sector, providing important community services across the Tweed and Northern Rivers.

Reporting to the Chief Operating Officer, this is an influential role combining strategic HR partnering with hands‑on operational delivery. You’ll work closely with leaders across the organisation, providing trusted advice, coaching and practical HR solutions while helping to strengthen culture, capability and the overall employee experience.

The Opportunity

This is a great role for an experienced HR Business Partner or HR leader who enjoys variety. One day you may be coaching a manager through a complex employee relations matter, and the next you could be improving an HR process, supporting recruitment, developing a learning initiative or contributing to a broader organisational change project.

You will have the opportunity to influence how People & Culture is delivered across the organisation, with a strong focus on contemporary HR practices, continuous improvement and building a positive and inclusive workplace.

Key Responsibilities

In this broad role, you will:

• Partner with senior leaders to align people strategies with organisational priorities
• Provide practical advice and coaching across employee relations, performance, workplace matters and HR best practice
• Manage and continually improve recruitment, selection and onboarding processes
• Support workforce planning, capability development and succession planning
• Develop and coordinate learning and professional development initiatives
• Support performance review processes and coach managers in effective performance conversations
• Drive employee engagement, culture and employee experience initiatives
• Ensure HR practices remain compliant with the Fair Work Act, Modern Awards, WHS requirements and relevant employment legislation
• Review and improve HR policies, procedures, systems and employee lifecycle processes
• Support the implementation and ongoing development of HR technology and HRIS capability
• Oversee workers compensation claims and Return to Work processes
• Contribute to wellbeing, inclusion and psychological safety initiatives
• Support organisational change, restructures and broader organisational development projects

Our client is a well-established organisation within the not-for-profit sector, providing important community services across the Tweed and Northern Rivers.

Reporting to the Chief Operating Officer, this is an influential role combining strategic HR partnering with hands‑on operational delivery. You’ll work closely with leaders across the organisation, providing trusted advice, coaching and practical HR solutions while helping to strengthen culture, capability and the overall employee experience.

The Opportunity

This is a great role for an experienced HR Business Partner or HR leader who enjoys variety. One day you may be coaching a manager through a complex employee relations matter, and the next you could be improving an HR process, supporting recruitment, developing a learning initiative or contributing to a broader organisational change project.

You will have the opportunity to influence how People & Culture is delivered across the organisation, with a strong focus on contemporary HR practices, continuous improvement and building a positive and inclusive workplace.

Key Responsibilities

In this broad role, you will:

• Partner with senior leaders to align people strategies with organisational priorities
• Provide practical advice and coaching across employee relations, performance, workplace matters and HR best practice
• Manage and continually improve recruitment, selection and onboarding processes
• Support workforce planning, capability development and succession planning
• Develop and coordinate learning and professional development initiatives
• Support performance review processes and coach managers in effective performance conversations
• Drive employee engagement, culture and employee experience initiatives
• Ensure HR practices remain compliant with the Fair Work Act, Modern Awards, WHS requirements and relevant employment legislation
• Review and improve HR policies, procedures, systems and employee lifecycle processes
• Support the implementation and ongoing development of HR technology and HRIS capability
• Oversee workers compensation claims and Return to Work processes
• Contribute to wellbeing, inclusion and psychological safety initiatives
• Support organisational change, restructures and broader organisational development projects

About You

You will be an experienced and approachable HR professional who can confidently operate at both a strategic and operational level.

To be successful, you will ideally bring:

• Previous experience as an HR Business Partner or in a senior HR/People & Culture role
• Strong knowledge of Australian employment legislation, Modern Awards and contemporary HR practices
• Confidence managing employee relations matters and providing clear, pragmatic advice to leaders
• Excellent communication and relationship‑building skills, with the ability to engage effectively across all levels of an organisation
• Strong organisational skills and the ability to balance competing priorities
• A proactive, solutions‑focused approach and genuine interest in improving the employee experience
• The ability to build trust quickly and become a valued advisor to leaders and employees

Experience across workers compensation, Return to Work, HR systems implementation, organisational development or change management will also be highly regarded.

If you are looking for an HR role where you can build strong relationships, improve how things are done and see the impact of your work across an organisation, we would love to hear from you.