Senior Operations Digital Solutions Manager

Sa-Health; Adelaide; On-site; AUD 138,000 - 169,000; Full time

Job summary

SA Health is seeking a Senior Operations Digital Solutions Manager, CIS, to direct and manage the complex environment of strategic planning, delivery, operation and evaluation of clinical information systems (CIS).

Lead high-performing teams to ensure day-to-day operations and delivery of reliable, upgraded systems, while developing policies and practices for high-quality application support across Sunrise EMR, PAS, SRMS and CHIB.

Qualifications

• Experience directing and managing complex CIS programs, projects and services.
• Ability to lead high performing teams delivering end-to-end operational management.
• Knowledge of clinical information systems such as Sunrise EMR and PAS is preferred.

Responsibilities

• Direct and manage the delivery, operation and evaluation of CIS programs and services.
• Lead teams to ensure day-to-day operations and reliable, upgraded systems.
• Develop strategies, policies and practices for application support services.
• Manage incidents, problems, requests and system reporting obligations.

Skills

Strategic planning

Program delivery

Team leadership

CIS operations

Job description

Senior Operations Digital Solutions Manager

Job no: 947797
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management, Information/Communication Technology, Support Services

• Department for Health and Wellbeing – Digital Health SA – Clinical Information Systems
• Salary: $153,887 – SS/SM2 – Full Time / Ongoing – Permanent

Overview:

• The Senior Operations Digital Solutions Manager, CIS is accountable for directing, leading and managing the complex environment in the strategic planning, delivery, operation and evaluation of critical programs, projects and services that ensure the effective end-to-end operational management and support of SA Health Clinical information Systems (CIS).
• The role leads, directs and guides high performing teams in the delivery of critical and complex CIS related programs that ensure the effective management and delivery of day to day operations and the delivery of reliable, stable and upgraded systems to end users.
• Utilises unique knowledge to formulate strategies, frameworks, policies and practices that ensure high quality and effective application support services are available to SA Health customers, including for systems such as Sunrise EMR and PAS, Statewide Referral Management System (SRMS), Cloud Health Information Broker (CHIB) and Digital system testing.
• The role oversees the development, implementation and evaluation of complex processes and systems that ensure the consistent, accurate and timely management of incidents, problems and requests, the management and resolution of product defects and the delivery of system reporting obligations.
• Utilises specialised knowledge and expertise to manage CIS operations, including complex and unique interdependencies of clinical information systems and impacts on critical business functions that have significant technical and strategic outcomes.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Job ref: 947797

Criminal History Screening Requirement

• A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment).

Immunisation Risk for this position is Category C (minimal patient contact).

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Enquiries

Wendy Sutton
Director, Clinical Information Systems, DHSA
Phone: [phone]
E-mail: [e-mail]

Application Closing Date

Wednesday, 9 September 2026 – 11:55 PM

Attachments

• 947797 - Senior Operations Digital Solutions Manager - Digital Health SA - Role Description.pdf
• Digital Health SA Employee Value Proposition.pdf
• Australian applicant guidelines
• International applicant guidelines

Advertised: 26 Aug 2026 Cen. Australia Standard Time
Applications close: 09 Sep 2026 Cen. Australia Standard Time

The Senior Operations Digital Solutions Manager, CIS is accountable for directing, leading and managing the complex environment in the strategic planning, delivery, operation and evaluation of critical programs, projects and services that ensure the effective end-to-end operational management and support of SA Health Clinical information Systems (CIS).

The Senior Operations Digital Solutions Manager, CIS is accountable for directing, leading and managing the complex environment in the strategic planning, delivery, operation and evaluation of critical programs, projects and services that ensure the effective end-to-end operational management and support of SA Health Clinical information Systems (CIS).