Senior Onsite Field Engineer & Customer Tech Lead

Unisys; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Unisys Canberra is seeking a Senior Onsite Field Engineer to lead hands-on installation, repair, and maintenance of product hardware and software at customer sites across Australia.

You will ensure systems operate as designed, perform upgrades as needed, and own on-site service delivery while collaborating with technical colleagues and managing customer communications. Applicants should have 2+ years of field experience and hold a technical certification or an associate degree.

Qualifications

• Must have technical certification or associate degree.
• Minimum 2 years of field experience.

Responsibilities

• Install, repair, and maintain product hardware/software at customer sites in Australia.
• Ensure systems operate as designed and upgrade as needed.
• Deliver on-site service with ownership of activity.
• Collaborate with technical colleagues, manage scheduling and customer communication.
• Contribute to service quality metrics.

Skills

Field experience

Customer communication

Education

Associate degree

Technical certification

Job description

Unisys Canberra is seeking a Senior Onsite Field Engineer to lead hands-on installation, repair, and maintenance of product hardware and software at customer sites across Australia.

You will ensure systems operate as designed, perform upgrades as needed, and own on-site service delivery while collaborating with technical colleagues and managing customer communications. Applicants should have 2+ years of field experience and hold a technical certification or an associate degree.