Senior Onsite Field Engineer - Customer Tech Lead

Unisys; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Unisys Canberra is seeking a Senior Onsite Field Engineer to lead hands-on installation, repair, and maintenance of product hardware and software at customer sites across Australia.

You will ensure systems operate as designed, perform upgrades as needed, and own on-site service delivery while collaborating with technical colleagues and managing customer communications. Applicants should have 2+ years of field experience and hold a technical certification or an associate degree.

Qualifications

• Must have technical certification or associate degree.
• Minimum 2 years of field experience.

Responsibilities

• Install, repair, and maintain product hardware/software at customer sites in Australia.
• Ensure systems operate as designed and upgrade as needed.
• Deliver on-site service with ownership of activity.
• Collaborate with technical colleagues, manage scheduling and customer communication.
• Contribute to service quality metrics.

Skills

Field experience

Customer communication

Education

Associate degree

Technical certification

Job description

Senior Onsite Field Engineer - Customer Tech Lead Unisys Canberra, ACT, AU

Job Description

Unisys is seeking a field engineer to install, repair, and maintain product hardware/software at customer sites in Australia. The role requires ensuring systems operate as designed, upgrading as needed, and delivering on-site service with ownership of activity.

You will collaborate with technical colleagues, manage scheduling and customer communication, and contribute to service quality metrics. Applicants should have technical certification or an associate degree, at least 2 years in field