Senior Officer Training and Compliance

Job Pathways; Kununurra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging options

Annual Health and Wellbeing allowance

Employee Assistance Program

Job summary

Job Pathways in Kununurra, WA is seeking a Senior Officer Training and Compliance to coordinate and deliver training, coaching, induction and workforce development across RAES. The role focuses on building workforce capability and ensuring compliant service delivery across remote locations.

You will translate policy changes into practical learning activities, monitor training outcomes and travel to regional sites to provide on-site support.

Qualifications

• Program compliance experience within government-funded employment services.
• Strong understanding of RAES contractual requirements, guidelines and service delivery expectations.
• Experience delivering training, induction, onboarding, coaching or workforce capability development.
• Ability to analyse audit findings, data and workplace practices to identify training needs.
• Strong written and verbal communication translating requirements into clear guidance and practical resources.

Responsibilities

• Deliver one-to-one coaching, mentoring, group training and workplace learning to frontline staff.
• Coordinate induction activities for new RAES employees, including training on ECSN, program requirements and service delivery expectations.
• Develop and maintain presentations, facilitator guides, checklists, training resources and practical workplace tools.
• Translate contractual requirements, policy changes, operational guidance and audit findings into clear and practical learning activities.
• Identify recurring knowledge or capability gaps and develop targeted training responses.
• Monitor training participation, completion and effectiveness to support continuous improvement and compliant practice.
• Travel to regional and remote service locations to provide face-to-face training, coaching and on-site support.

Skills

Training delivery

Coaching

Compliance

Audit data analysis

Communication skills

Education

Tertiary qualification in Training and Development

Auditing or Compliance qualification (desirable)

Job description

Full-time Permanent Senior Officer

Description

Senior Officer Training and Compliance

Work type: 1 x Full-Time Position Available

Are you passionate about developing people, improving workplace practices and supporting high-quality, compliant service delivery? Join Job Pathways as our Senior Officer Training and Compliance and help strengthen workforce capability across our teams and remote service locations.

Learn more about us here: https://jobpathways.org.au/

About the Role

The Senior Officer Training and Compliance coordinates and delivers training, coaching, induction and workforce development activities across Job Pathways, with a primary focus on the Remote Australia Employment Service (RAES).

Key Responsibilities

• Deliver one-to-one coaching, mentoring, group training and workplace learning to frontline staff.
• Coordinate induction activities for new RAES employees, including training on ECSN, program requirements and service delivery expectations.
• Develop and maintain presentations, facilitator guides, checklists, training resources and practical workplace tools.
• Translate contractual requirements, policy changes, operational guidance and audit findings into clear and practical learning activities.
• Identify recurring knowledge or capability gaps and develop targeted training responses.
• Monitor training participation, completion and effectiveness to support continuous improvement and compliant practice.
• Travel to regional and remote service locations to provide face-to-face training, coaching and on-site support.

Qualifications & Experience

• Demonstrated experience in program compliance within government-funded employment services.
• Strong understanding of RAES contractual requirements, guidelines and service delivery expectations.
• Experience delivering training, induction, onboarding, coaching or workforce capability development within employment services, human services, training or community services.
• Ability to analyse audit findings, data and workplace practices to identify training needs and develop appropriate learning responses.
• Strong written and verbal communication skills, including the ability to translate complex requirements into clear guidance and practical resources

Highly Desirable

• A relevant tertiary qualification in Training and Development, Auditing or Compliance, Business Administration, Human Services, or Employment Services is highly desirable but not essential.
• Equivalent relevant experience, training or study will also be considered.

What You’ll Need

• The ability to undertake regular travel by road and air, including short stays away from home.
• NDIS Worker Screening Check (or willingness to obtain)
• National Police Certificate (or willingness to obtain)

Why Join Job Pathways?

• Contribute to meaningful programs that support regional employment
• Be part of a culturally responsive, values-led organisation
• Work with a passionate team driven by Courage, Commitment, Care, and Collaboration
• Enjoy generous leave entitlements suited to the Kimberley lifestyle
• Salary packaging options to boost your take-home pay
• Annual Health and Wellbeing allowance
• Access to a confidential Employee Assistance Program
• Opportunities to lead and shape internal staff training initiatives, supporting organisational capability and continuous improvement

Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

Applicants must be legally entitled to work in Australia and will be required to provide evidence of their working rights. A National Police Certificate issued within the last 6 months, or a newly obtained certificate, will also be required.