Senior Network Ops Engineer - LAN/WAN & SD-WAN

NTT DATA Servic Australia; Sydney; Presencial; AUD 120.000 - 180.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a Senior Network Operations Specialist in Sydney to oversee enterprise network performance across data centers, branch offices, and cloud environments. You will blend hands-on duties with leadership to ensure secure and reliable networking services.

The role emphasizes proactive monitoring, incident response, and continuous improvement, with mentorship for junior staff and participation in architectural decisions that support business goals.

Formación

• Senior-level network operations experience.
• Proven incident management and root cause analysis.
• Experience guiding junior engineers.

Responsabilidades

• Manage and maintain complex LAN/WAN environments including routers, switches, firewalls, SD-WAN, and wireless infrastructure.
• Serve as an escalation point for high-severity incidents and conduct end-to-end root cause analysis to prevent recurrence.
• Lead the deployment and optimization of enterprise network monitoring tools.
• Implement and enforce network security best practices in collaboration with cybersecurity and compliance teams.
• Coordinate and execute planned maintenance, firmware upgrades, configuration changes, and network migrations.
• Participate in network design discussions and contribute to architectural decisions that align with business goals.
• Document technical processes, develop SOPs, and mentor junior network staff.
• Support incident, problem, and change management processes in ITIL standards.
• Participate in a 24/7 on-call rotation or provide senior-level oversight during crises.

Conocimientos

LAN/WAN management

Network troubleshooting

ITIL processes

Mentoring

On-call support

Herramientas

SD-WAN

Network monitoring tools

Firewall administration

Descripción del empleo

NTT DATA is seeking a Senior Network Operations Specialist in Sydney to oversee enterprise network performance across data centers, branch offices, and cloud environments. You will blend hands-on duties with leadership to ensure secure and reliable networking services.

The role emphasizes proactive monitoring, incident response, and continuous improvement, with mentorship for junior staff and participation in architectural decisions that support business goals.