Senior NDIS Specialist & Lead Support Coordination

Richmond Wellbeing; Canning; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging up to $18,640

Four weeks annual leave

Birthday Leave

Wellbeing Leave

Long service leave after five years

EAP access

LinkedIn Learning access

Job summary

Richmind WA is seeking an experienced Senior Specialist Support Coordinator to combine specialist NDIS knowledge with leadership of the Capacity Building Services team, helping participants navigate complexity and exercise choice. You will oversee service delivery, mentor staff and build connections across community, mainstream and funded supports to enable recovery-oriented practice and meaningful participation.

The role emphasizes autonomy, inclusion and high-quality outcomes.

Qualifications

• Experience providing Specialist Support Coordination services to NDIS participants.
• Strong knowledge of psychosocial recovery-oriented practice and recovery.
• Ability to navigate complexity and connect people with a broad range of services.
• Excellent communication and relationship-building across diverse backgrounds.

Responsibilities

• Maintain a caseload of participants requiring complex or Specialist Support Coordination.
• Strengthen choice, control and self-determination in how supports are understood and used.
• Oversee Psychosocial Recovery Coaching and Support Coordination service delivery.
• Mentor, train and support team members to promote consistent practice.
• Navigate complex situations with curiosity and a solutions-focused approach.
• Build connections across community, mainstream and funded services.
• Contribute to recovery-oriented practice that recognises strengths and aspirations.

Skills

NDIS knowledge

Team leadership

Communication

Stakeholder engagement

Tools

Microsoft Office

Case management software

Job description

Richmind WA is seeking an experienced Senior Specialist Support Coordinator to combine specialist NDIS knowledge with leadership of the Capacity Building Services team, helping participants navigate complexity and exercise choice. You will oversee service delivery, mentor staff and build connections across community, mainstream and funded supports to enable recovery-oriented practice and meaningful participation.

The role emphasizes autonomy, inclusion and high-quality outcomes.