Senior NDIS Support Coordinator - Complex Caseload & Mentor

Richmond Wellbeing; Western Australia; Presencial; AUD 90.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Annual leave 4 weeks

Additional leave options

Birthday leave

Long service leave

Employee Assistance Program

Professional development

LinkedIn Learning

Descripción de la vacante

Richmind WA is seeking a Senior Specialist Support Coordinator to lead complex Specialist Support Coordination for NDIS participants. You will mentor Psychosocial Recovery Coaches and Support Coordinators, ensuring timely, high-quality services while maintaining participant choice and control.

You will drive capacity building, collaborate with community and funded services, and uphold Richmind WA’s values of inclusion, recovery, and compassionate care.

Formación

• Experience providing Support Coordination services to NDIS participants.
• Strong knowledge of psychosocial recovery-oriented practice.

Responsabilidades

• Maintain a caseload of participants requiring complex or Specialist Support Coordination.
• Strengthen choice, control and self-determination in NDIS supports.
• Oversee service delivery and protect participant’s choice and control.
• Mentor and support team members.
• Navigate complex situations with curiosity and sound judgement.
• Build connections across community, mainstream and funded services.
• Contribute to recovery-oriented practice.

Conocimientos

Support Coordination experience

Recovery-oriented practice

Complex case management

Communication & relationship-building

Workload organisation

Targets & KPIs

Digital skills (Microsoft Office, data

Herramientas

Microsoft Office

Descripción del empleo

Richmind WA is seeking a Senior Specialist Support Coordinator to lead complex Specialist Support Coordination for NDIS participants. You will mentor Psychosocial Recovery Coaches and Support Coordinators, ensuring timely, high-quality services while maintaining participant choice and control.

You will drive capacity building, collaborate with community and funded services, and uphold Richmind WA’s values of inclusion, recovery, and compassionate care.