Senior NDIS Support Coordinator: Complex Caseload Expert

Holistic Futures; Melbourne; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Holistic Futures is seeking an experienced NDIS Support Coordinator to join our team and support participants across Melbourne’s Western Suburbs. The role involves stepping into an established participant caseload and delivering Level 2 Support Coordination for individuals with complex needs.

The successful candidate will work closely with participants, families, providers and the NDIA to implement and monitor NDIS plans and achieve sustainable outcomes.

Formación

• Demonstrated experience as an NDIS Support Coordinator.
• Experience with participants with complex needs.
• Strong knowledge of NDIS plans, funding, pricing arrangements and service agreements.
• Ability to liaise with the NDIA, families, providers and allied health professionals.
• Current National Police Check and Working with Children Check.
• Current Driver's Licence.

Responsabilidades

• Manage an established caseload of Support Coordination participants.
• Provide Level 2 Support Coordination, including for participants with complex support needs.
• Assist participants to understand, implement and make the most of their NDIS plans.
• Coordinate services across NDIS, mainstream, community and informal supports.
• Identify and respond to risks, safeguarding concerns and service breakdowns.
• Prepare for and participate in NDIS plan reviews and reassessments.
• Liaise with the NDIA, LACs, providers, allied health professionals and other stakeholders.
• Monitor participant budgets and support utilisation.
• Prepare high‑quality Support Coordination reports and documentation.
• Maintain accurate and timely case notes and participant records.

Conocimientos

NDIS knowledge

Independent worker

Report writing

Communication with NDIA

Educación

Community Services qualification

Descripción del empleo

Holistic Futures is seeking an experienced NDIS Support Coordinator to join our team and support participants across Melbourne’s Western Suburbs. The role involves stepping into an established participant caseload and delivering Level 2 Support Coordination for individuals with complex needs.

The successful candidate will work closely with participants, families, providers and the NDIA to implement and monitor NDIS plans and achieve sustainable outcomes.