Senior MSP Systems Engineer — M365 & Azure (Remote/Hybrid)

Appentency Recruitment Services; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Appentency Recruitment Services is seeking a mid-senior MSP Service Desk Specialist to support clients via remote monitoring and on-site service. The role involves ticketing, project work, and multi-technology environments across Microsoft 365, Azure, and server infrastructure.

You will join a collaborative culture with learning, ownership, and profit-sharing opportunities, offering WFH options in Melbourne or hybrid setups with an office presence in Sydney.

Qualifications

• Experience in MSP service desk and ticketing workflows.
• Experience with Microsoft 365, Azure and server infrastructure environments.

Responsibilities

• Handle ticketing and incident management for clients.
• Contribute to projects and provide remote/on-site support as needed.

Skills

MSP service desk

Remote monitoring

Ticketing

Microsoft 365

Azure

Server infrastructure

Job description

Appentency Recruitment Services is seeking a mid-senior MSP Service Desk Specialist to support clients via remote monitoring and on-site service. The role involves ticketing, project work, and multi-technology environments across Microsoft 365, Azure, and server infrastructure.

You will join a collaborative culture with learning, ownership, and profit-sharing opportunities, offering WFH options in Melbourne or hybrid setups with an office presence in Sydney.