Your resume and cover letter, tailored to exactly what they’re hiring for.
Get past ATS filters
Benefits offered by this job
Collaborative culture and management style
Training and career development opportunities
Cutting-edge technology exposure
Job summary
Join a reputable and award-winning managed service provider in Brisbane as a Level 3 MSP Engineer. You will be part of a highly skilled team, handling senior support, systems administration, and project responsibilities. The role involves troubleshooting, client interactions, and maintaining quality documentation in a fast-paced environment with a strong emphasis on training, growth, and work culture.
Qualifications
Prior MSP experience needed, including Windows, AD, O365.
Favourable previous networking experience.
Experience with ticketing and monitoring tools preferred.
Responsibilities
Senior Support, Sys Admin & Project responsibilities for multiple managed service client environments.
Perform troubleshooting tasks and problem diagnosis.
Maintain accurate records and ensure documentation is up to date.
Skills
Troubleshooting
Interpersonal Skills
Communication Skills
Customer Service
Multitasking
Education
Tertiary IT qualifications or industry certifications
Job description
Join a reputable and award-winning managed service provider in Brisbane as a Level 3 MSP Engineer. You will be part of a highly skilled team, handling senior support, systems administration, and project responsibilities. The role involves troubleshooting, client interactions, and maintaining quality documentation in a fast-paced environment with a strong emphasis on training, growth, and work culture.