Senior Medical Receptionist - Right Hand to Practice Manager

Octa Medical; Kingswood; Sur place; AUD 39 000 - 52 000; Plein temps

Avantages offerts par ce poste

On-site parking

Café downstairs

Résumé du poste

Octa Medical in Penrith, located in the Nepean Health Hub, seeks a senior receptionist to join a growing, locally owned general practice. This role is hands-on on the floor: greeting patients, handling phones, booking and billing, and keeping the waiting room efficiently moving.

You will work closely with our Practice Manager on inducting and training new receptionists, coaching the team, and resolving desk issues before they reach the doctors.

Qualifications

• Senior receptionist with leadership presence and calm under pressure.
• Familiarity with Medicare item numbers and general practice workflows.
• Ability to induct, train and coach reception staff.

Responsabilités

• Greet patients, manage phones, book and bill appointments.
• Maintain a smooth flow in the waiting area and ensure patients are treated warmly.
• Lead onboarding and training for new receptionists, and coach the team.

Connaissances

Senior receptionist

People leadership

Medicare knowledge

Description du poste

Octa Medical in Penrith, located in the Nepean Health Hub, seeks a senior receptionist to join a growing, locally owned general practice. This role is hands-on on the floor: greeting patients, handling phones, booking and billing, and keeping the waiting room efficiently moving.

You will work closely with our Practice Manager on inducting and training new receptionists, coaching the team, and resolving desk issues before they reach the doctors.