Senior Manager, Workforce Planning & Analytics

Alwyndor; Adelaide; On-site; AUD 14,000 - 17,000; Full time

Benefits offered by this job

Salary sacrifice options

Job summary

Alwyndor in Adelaide is seeking a senior leader to head Workforce Planning and Data Analytics for Residential Services, Support at Home and CHSP. You will forecast demand, lead rostering, and deliver data-driven insights to optimize staffing and costs.

The role focuses on accurate workforce intelligence, system optimisation (AlayaCare, Employment Hero) and collaboration with Finance and operations to sustain quality care and regulatory compliance. Salary sacrifice incentives apply.

Qualifications

• Tertiary qualification in a related discipline or demonstrated equivalent experience.
• Experience leading a workforce planning, rostering, scheduling or analytics team (3+ years).
• Advanced Power BI and Excel skills with data modelling and dashboards.
• Familiarity with rostering systems such as AlayaCare and Employment Hero and knowledge of relevant awards.

Responsibilities

• Lead the rostering team across Residential Services, Support at Home and CHSP to ensure compliant and efficient rosters.
• Develop and implement workforce plans and forecasts aligned with service demand.
• Lead workforce analytics and reporting, including dashboards in Power BI and Excel.
• Monitor labour costs, overtime, vacancies, absenteeism and productivity for improvement opportunities.
• Ensure compliance with regulatory requirements including care minutes and 24/7 RN coverage.
• Oversee rostering systems to drive optimisation and continuous improvement.
• Collaborate with Finance and operational leaders on budget and sustainable staffing.
• Support recruitment planning and retention initiatives.

Skills

Power BI

Excel

Data analytics

Workforce planning

Education

Bachelor's degree in Business/Related field

Tools

AlayaCare

Employment Hero

SQL

Job description

Alwyndor in Adelaide is seeking a senior leader to head Workforce Planning and Data Analytics for Residential Services, Support at Home and CHSP. You will forecast demand, lead rostering, and deliver data-driven insights to optimize staffing and costs.

The role focuses on accurate workforce intelligence, system optimisation (AlayaCare, Employment Hero) and collaboration with Finance and operations to sustain quality care and regulatory compliance. Salary sacrifice incentives apply.