Senior Manager, Product Practice Standards and Adoption

Westpac Bank; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work arrangements

Tailored learning and development

Volunteer opportunities

Job summary

Westpac Bank in Sydney seeks a Senior Manager, Product Practice Standards and Adoption to translate standards into real practice across the bank. You will embed ways of working, remove adoption barriers and use evidence from practice to continuously improve standards, tools and practitioner experiences.

Partner with leaders and delivery teams to drive adoption, governance and continuous improvement, shaping how we work across Delivery Units.

Qualifications

• Deep knowledge of agile ways of working and product ownership.
• Ability to partner with stakeholders at multiple levels.
• Data-driven and growth mindset.
• Experience embedding standards and improving practitioner experience.
• Identify drivers of friction across standards, tooling, governance or adoption.

Responsibilities

• Lead standards adoption, paved roads, patterns and reusable capabilities.
• Coach leaders and practitioner communities to remove frictions.
• Participate in pilots and assess whether friction is caused by standards, capability, tooling, governance or adoption.
• Maintain a portfolio view of adoption maturity and drive improvements across practice areas.

Skills

Product ownership

Standards adoption

Coaching

Change management

Governance and risk

Systems thinking

Job description

Senior Manager, Product Practice Standards and Adoption

Create your best future and join Westpac as a Senior Manager, Product Practice Standards and Adoption!

What’s the role?

As a Senior Manager, Product Practice Standards and Adoption, you will make Product Practice standards real across Westpac. Partnering with leaders and practitioners, you will embed the right ways of working, remove barriers to adoption and use evidence from practice to continuously improve standards, tools, frameworks and the practitioner experience across Westpac.

Key responsibilities include:

• Standards Adoption and Embedding:Lead adoption of standards, paved roads, patterns and reusable capabilities across assigned Delivery Units.
• Practitioner Experience and Coaching:Coach leaders and practitioner communities, identify ideate on ways to remove common frictions.
• Standards Evolution:Participates in pilots and distinguishes whether friction is caused by standards, capability, tooling, governance or adoption.
• Measurement, Governance and Improvement:Maintains a portfolio view of adoption maturity, practitioner experience, exceptions and interventions along with championing improvements across aligned practice areas.
  

What do I need?

To be successful in this role you should have a deep knowledge of agile ways of working, demonstrated experience with the product ownership craft, and be able to partner with various levels of stakeholders. You will be able to be data driven and have a growth mindset.

Additional skills and experience required include:

• Deep Product Practice and product ownership expertise
• Standards application and practitioner coaching
• Change leadership and adoption
• Practitioner experience and continuous improvement
• Governance and risk-informed decision making
• Systems thinking and problem solving

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.