Director, Delivery Policy & Standards

Westpac Group; Sydney; On-site; AUD 210,000 - 270,000; Full time

Job summary

Westpac in Sydney is seeking a Director, Delivery Policy & Standards to strengthen governance, policy and control environments that underpin the Catalyst delivery model. You will design and own the knowledge management architecture and information management strategy, maintaining up-to-date reference material and collateral including the Delivery Playbook.

The role leads development of Enterprise Delivery Policy and WDLC procedures, ensuring alignment with regulatory obligations and the Three

Qualifications

• Experience spanning policy, risk, governance or control monitoring and delivery or large-scale transformation.
• Expertise in risk and control frameworks within regulated financial services.
• Strong knowledge of APRA prudential standards and CPS 220.
• Experience embedding controls across complex transformation, BAU compliance and audits.
• Proven ability to influence stakeholders and lead across Delivery, Risk and Audit.

Responsibilities

• Strengthen governance, policy and control environment underpinning Westpac’s Catalyst delivery model.
• Design and own knowledge management architecture and information strategy.
• Develop and maintain reference material including the Delivery Playbook.
• Lead Enterprise Delivery Policy, WDLC procedures and related standards.
• Embed robust controls and assurance across Delivery Units; support scaled agile delivery.

Skills

Policy & governance

Risk & controls

Stakeholder management

APRA CPS 220

Three Lines of Defence

Leadership

Job description

Create your best future and join Westpac as a Director, Delivery Policy & Standards

What's the role?

You’ll play a critical role in strengthening the governance, policy and control environment that underpins Westpac’s Catalyst delivery model. You will design and own the knowledge management architecture and information management strategy, and maintain up to date reference material and collateral, including Delivery Playbook content development and maintenance

You’ll lead the ongoing development and oversight of the Enterprise Delivery Policy, Westpac Delivery Life Cycle WDLC Procedure and supporting standards, ensuring they remain robust, practical and aligned to Westpac’s regulatory obligations and Three Lines of Defence model. Partnering across Delivery, Practices, Risk and Audit, you’ll help embed consistent controls and assurance across Delivery Units while supporting the transition from traditional delivery frameworks to a scaled agile delivery model.

The role provides the risk and controls expertise required to monitor, embed, and continuously improve standards across Delivery Units

What do I need?

• Demonstrated experience spanning both policy, risk, governance or control monitoring and delivery or large-scale transformation. Depth across both disciplines is essential for this role.
• Deep expertise in risk and control frameworks within a regulated financial services environment, including Three Lines of Defence, obligation management, and policy, procedure and control design.
• Strong understanding of APRA prudential standards, including CPS 220, and their application within technology, change and delivery environments.
• Experience embedding and monitoring controls through complex transformation, alongside BAU compliance, assurance, issue and incident management, and audit engagement.
• Strong communication, leadership and stakeholder management capability, with the credibility to provide constructive challenge, influence senior stakeholders and build effective partnerships across Delivery, Risk, Audit and other specialist teams.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.