Director, Delivery Policy & Standards

Westpac Group; Sydney; Hybrid; AUD 220,000 - 280,000; Full time

Benefits offered by this job

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Volunteer program

Job summary

Westpac Group is seeking a Director, Delivery Policy & Standards to strengthen governance, policy and control environments underpinning the Catalyst delivery model. You will design and own the knowledge management architecture and information management strategy and maintain reference materials including Delivery Playbook content.

You will lead the Enterprise Delivery Policy and WDLC Procedure, ensuring they remain robust and aligned to regulatory obligations while partnering with Delivery,

Qualifications

• Demonstrated experience spanning policy, risk, governance or control monitoring and delivery or large-scale transformation.

Responsibilities

• Design and own the knowledge management architecture and information management strategy.
• Maintain up-to-date reference material and collateral, including Delivery Playbook development and maintenance.
• Lead development and oversight of the Enterprise Delivery Policy and WDLC Procedure, ensuring alignment to regulatory obligations.
• Embed consistent controls and assurance across Delivery Units and support transition to scaled agile delivery.

Skills

Policy governance

Risk management

Stakeholder management

Leadership

Communication

Job description

Job Description

Create your best future and join Westpac as a Director, Delivery Policy & Standards

What’s the role?

You’ll play a critical role in strengthening the governance, policy and control environment that underpins Westpac’s Catalyst delivery model. You will design and own the knowledge management architecture and information management strategy, and maintain up to date reference material and collateral, including Delivery Playbook content development and maintenance.

You’ll lead the ongoing development and oversight of the Enterprise Delivery Policy, Westpac Delivery Life Cycle WDLC Procedure and supporting standards, ensuring they remain robust, practical and aligned to Westpac’s regulatory obligations and Three Lines of Defence model. Partnering across Delivery, Practices, Risk and Audit, you’ll help embed consistent controls and assurance across Delivery Units while supporting the transition from traditional delivery frameworks to a scaled agile delivery model.

The role provides the risk and controls expertise required to monitor, embed, and continuously improve standards across Delivery Units.

Permanent OpportunityI Sydney- Hybrid

What do I need?

• Demonstrated experience spanning both policy, risk, governance or control monitoring and delivery or large-scale transformation. Depth across both disciplines is essential for this role.
• Deep expertise in risk and control frameworks within a regulated financial services environment, including Three Lines of Defence, obligation management, and policy, procedure and control design.
• Strong understanding of APRA prudential standards, including CPS 220, and their application within technology, change and delivery environments.
• Experience embedding and monitoring controls through complex transformation, alongside BAU compliance, assurance, issue and incident management, and audit engagement.
• Strong communication, leadership and stakeholder management capability, with the credibility to provide constructive challenge, influence senior stakeholders and build effective partnerships across Delivery, Risk, Audit and other specialist teams.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.