Senior Manager, Day of Operations

Transport for NSW; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Transport for NSW seeks a Senior Manager Day of Operations to lead live train crewing operations for the Sydney Trains network. The role is based onsite at the Rail Operations Centre (ROC) in Alexandria with an 8-hour rotating shift pattern across a 24/7 operation, including weekend/public holiday availability.

You will drive transformational change, develop plans, and implement projects for continuous improvement and incident recovery, in a high-stability, high-velocity environment.

Qualifications

• Senior leadership level industry experience.
• Experience in day-to-day operations management within a 24/7 operational environment.
• Ability to work a 24/7 shift rotation roster.
• Category 4 medical check, or the ability to obtain one.

Responsibilities

• Lead live train crewing operations, including resourcing and allocation for the Sydney Trains network across a 24/7 roster.
• Drive transformational change and implement strategies for continuous improvement and risk mitigation.

Skills

Senior leadership

24/7 operations

Rail/Transpo ops

Job description

Salary range:An attractive remuneration package

In this role, you'll:

Work for Sydney Trains within the Suburban Services Division, Day of Operations Branch.

The Senior Manager Day of Operations is responsible for leading and delivering all aspects of live train crewing operations, including train crew resourcing, allocation and train crew liaison for the Sydney Trains network , across a 24/07 roster.

You will drive transformational change and develop and implement strategies, plans and projects for continuous improvement and risk mitigation for incident recovery, degraded mode and of frontline service delivery.

The role will be based at the Rail Operations Centre (ROC) in Alexandria and is an onsite permanent role. Shift pattern & hours: 8-hour rotating shifts across a 24/7 operation .Availability required across weekends and public holidays. Shift times include:

• 5:30am – 1:30pm
• 1:30pm – 9:30pm
• 9:30pm – 5:30am

Rotating roster with no fixed pattern - typically worked in blocks of 4 consecutive days 4-week rotating roster. Average of 18 working days per month.

For more information on this position and business unit, view the role description and information pack.

About you

You will possess:

• Senior leadership level industry experience.
• Experience in day-to-day operations management within a complex, live 24/7 operational environment, such as logistics and freight, transportation operations, rail operations, emergency services, airline operations, crew scheduling, utilities operations, network operations, or similar.
• Demonstrated experience in maintaining stability within a volatile environment, making decisions, and resolving performance and operational issues that impact the reliability and availability of operational services.
• Ability to work a 24/7 shift rotation roster.
• Category 4 medical check, or the ability to obtain one.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

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Applications close 11:59 PM Wednesday 15 October 2026

For more information about this role, please contact ***********@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply viaOur recruitment process | Transport for NSW