Luxury Client Advisor & Personal Stylist

Burberry; Sydney; On-site; AUD 50,000 - 75,000; Full time

Job summary

Burberry in Sydney seeks a Client Advisor to deliver a personalised luxury experience and drive sales. You will build relationships with new and existing clients, leveraging brand storytelling and product expertise to inspire loyalty and repeat visits.

The role requires passion for fashion, strong communication, and a proactive, team-oriented mindset to thrive in a fast-paced luxury retail environment.

Qualifications

• Previous experience in Clientelling.
• Strong interest in fashion, art and culture.
• Fluent in local language; English proficiency desirable.
• Detail-oriented and creative with a passion for selling.
• Energetic, proactive and self-motivated.
• Excellent presentation and communication skills.

Responsibilities

• Meet and exceed individual and store sales KPIs.
• Provide luxury service and demonstrate knowledge and expertise in product, fashion and styling.
• Follow the Client journey to elevate the client experience in the store.
• Build meaningful relationships with Clients and work by appointment.
• Capture new luxury clients to grow the client book with a commercial objective mindset.
• Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring follow up on sales or clients requests.
• Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house.
• Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines.
• Foster team work and a positive work climate

Skills

Sales target achievement

Clientelling

Fashion knowledge

Product knowledge

Team player

Communication skills

Presentation skills

Self-motivation

Attention to detail

Adaptability

Job description

Burberry in Sydney seeks a Client Advisor to deliver a personalised luxury experience and drive sales. You will build relationships with new and existing clients, leveraging brand storytelling and product expertise to inspire loyalty and repeat visits.

The role requires passion for fashion, strong communication, and a proactive, team-oriented mindset to thrive in a fast-paced luxury retail environment.