Senior Logistics Operations Leader - Last Mile Excellence

Amazon; Geehi; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Subsidized health insurance

Career growth

Collaborative culture

Job summary

Amazon Logistics is seeking a Senior Operations Manager to lead delivery station operations in Bella Vista and Chullora, Australia. You will drive safety, efficiency, and continuous improvement, ensuring on-time customer delivery and a strong safety culture across shift teams.

You will report to the Site Lead and develop a high-performing team of Shift Managers, aligning forecasts with staffing and applying Lean methods to optimize performance and cost.

Qualifications

• Experience leading multi-shift operations teams.
• Strong focus on safety and compliance.
• Ability to analyze performance and implement improvements.

Responsibilities

• Manage and develop a team of Shift Managers and their direct reports.
• Proxy duties for the Site Lead.
• Review the operational forecast and determine productivity requirements for the delivery station.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.

Skills

Team leadership

Problem-solving

Lean tools

Job description

Amazon Logistics is seeking a Senior Operations Manager to lead delivery station operations in Bella Vista and Chullora, Australia. You will drive safety, efficiency, and continuous improvement, ensuring on-time customer delivery and a strong safety culture across shift teams.

You will report to the Site Lead and develop a high-performing team of Shift Managers, aligning forecasts with staffing and applying Lean methods to optimize performance and cost.