Senior Learning and Development Officer

Queensland Government; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Youth Detention Training is seeking an experienced Learning & Development professional to join the Training Design team in Brisbane. The role focuses on developing and disseminating training materials to support the operation of the Woodford Youth Detention Centre, with emphasis on face-to-face, e-learning and blended options for frontline staff.

You will develop learning solutions, build stakeholder relationships, and provide expert advice on L&D strategy to ensure training is contemporary,

Qualifications

• Experience in learning and development roles, focused on training content development.
• Formal qualifications in assessment and training are advantageous.

Responsibilities

• Develop and deliver learning solutions to support Woodford Youth Detention Centre operations.
• Create face-to-face, e-learning and blended learning materials.
• Engage with frontline staff to ensure content is contextualised and practical.
• Provide guidance to management on strategic learning and development issues.
• Prepare submissions, reports and briefs on L&D topics.
• Represent the Youth Detention Training at relevant forums and meetings.
• Conduct research to ensure training is contemporary and evidence-based.
• Provide team leadership and support capability development.

Skills

Learning design

Training delivery

Face-to-face training

E-learning/blended learning

Stakeholder engagement

Clear communication

Leadership

Education

Certificate IV or higher in Assessment and Training

Learning & Development qualification (advantage)

Job description

Youth Detention Training are seeking an experience Learning & Development professional to join the Training Design team. This position will be responsible for developing and disseminating key training materials to support the operation of the new Woodford Youth Detention Centre.

The role will have a particular focus on developing, face-to face training, e-learning and blended learning options, in ways that are engaging for frontline staff and enable them to be well prepared for these challenging frontline roles.

About The Role

The role of the Senior Learning and Development Officer is to develop and deliver a range of learning options for staff at the new Woodford Youth Detention Centre. The role will have a particular focus on developing, face-to face training, e-learning and blended learning options, in ways that are engaging for frontline staff and enable them to be well prepared for these challenging frontline roles.

Key Responsibilities

• Develop and deliver learning solutions that contribute to the achievement of youth detention centre workforce and business objectives.
• Use a range of technological programs to design, develop and deliver learning solutions.
• Build and sustain professional relationships with key youth detention staff and stakeholders to ensure content is contextualised, relevant and targets the appropriate audience.
• Provide authoritative advice to management and staff on a range of strategic learning and development issues and solutions relevant to the operations of youth detention centres.
• Prepare submissions, reports, executive briefs and correspondence on a range of learning and development issues.
• Represent the Youth Detention Training at relevant forums and meetings.
• Conduct appropriate research and analysis of learning and development issues to assist with strategic and workforce planning and policy objectives and ensure training is contemporary, evidence-based and best practice.
• Participate as part of a cohesive high performing team in which all members' contributions are valued and encouraged. Provide leadership to team members and support capability uplift and professional development.
• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.

Role Specific/technical Skills

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.

Mandatory Requirements

• Completion of a learning and development qualification would be an advantage, but not compulsory. Formal qualifications in Assessment and Training (Certificate IV or higher) will be highly regarded.

Travel

Travel away from centre: while the position is based in Brisbane or Caboolture/Woodford, travel to regional centres and other offices will be required from time to time. This may include overnight stays.

Applications to remain current for 12 months.

Occupational group Education & Training