Senior Learning and Development Officer

Youth Justice and Victim Support; Brisbane; On-site; AUD 80,000 - 105,000; Full time

Job summary

Youth Justice and Victim Support in Brisbane seeks a Senior Learning and Development Officer to design and deliver learning for staff at the Woodford Youth Detention Centre, including face-to-face training, e-learning and blended options.

You'll develop engaging learning materials, build strong relationships with frontline staff and stakeholders, and provide guidance on strategic learning and development issues to support operations and workforce planning.

Qualifications

• Completion of a learning and development qualification would be an advantage, but not compulsory.
• Formal qualifications in Assessment and Training (Certificate IV or higher) will be highly regarded.

Responsibilities

• Develop and deliver learning solutions that contribute to workforce objectives.
• Use a range of technological programs to design, develop and deliver learning solutions.
• Build and sustain professional relationships with staff and stakeholders to ensure content is contextualised and relevant.
• Provide guidance to management on strategic learning and development issues and solutions.
• Prepare submissions, reports and briefs on learning and development topics.
• Represent the Youth Detention Training in relevant forums and meetings.
• Research learning and development issues to support strategic workforce planning and policy objectives.

Skills

Learning & development

Instructional design

E-learning

Blended learning

Stakeholder engagement

Education

Certificate IV in Assessment and Training

Job description

Youth Justice and Victim Support – Brisbane QLD

Youth Detention Training are seeking an experience Learning & Development professional to join the Training Design team. This position will be responsible for developing and disseminating key training materials to support the operation of the new Woodford Youth Detention Centre.

The role will have a particular focus on developing, face-to face training, e-learning and blended learning options, in ways that are engaging for frontline staff and enable them to be well prepared for these challenging frontline roles.

About the role

The role of the Senior Learning and Development Officer is to develop and deliver a range of learning options for staff at the new Woodford Youth Detention Centre. The role will have a particular focus on developing, face-to face training, e-learning and blended learning options, in ways that are engaging for frontline staff and enable them to be well prepared for these challenging frontline roles.

Key responsibilities

• Develop and deliver learning solutions that contribute to the achievement of youth detention centre workforce and business objectives.
• Use a range of technological programs to design, develop and deliver learning solutions.
• Build and sustain professional relationships with key youth detention staff and stakeholders to ensure content is contextualised, relevant and targets the appropriate audience.
• Provide authoritative advice to management and staff on a range of strategic learning and development issues and solutions relevant to the operations of youth detention centres.
• Prepare submissions, reports, executive briefs and correspondence on a range of learning and development issues.
• Represent the Youth Detention Training at relevant forums and meetings.
• Conduct appropriate research and analysis of learning and development issues to assist with strategic and workforce planning and policy objectives and ensure training is contemporary, evidence-based and best practice.
• Participate as part of a cohesive high performing team in which all members' contributions are valued and encouraged. Provide leadership to team members and support capability uplift and professional development.
• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.

Role specific/technical skills

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.

Mandatory requirements

• Completion of a learning and development qualification would be an advantage, but not compulsory. Formal qualifications in Assessment and Training (Certificate IV or higher) will be highly regarded.

Travel

Travel away from centre: while the position is based in Brisbane or Caboolture/Woodford, travel to regional centres and other offices will be required from time to time. This may include overnight stays.

Applications to remain current for 12 months.