Senior Lead, National Service Guidance (Disability)

Randstad - Finance & Accounting; Adelaide; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Randstad - Finance & Accounting in Australia is partnering to fill a senior service guidance leadership role within a Federal Government disability-focused program. The position leads a small team, develops tools and knowledge resources, and collaborates with internal areas and the disability community to deliver nationally consistent guidance.

You will drive strategic direction, manage competing priorities, and provide executive reporting while navigating government processes and using systems

Qualifications

• Experience leading and coaching teams to deliver complex outcomes.
• Strong understanding of disability sector and government processes.
• Ability to develop Plain English resources and accessible design.

Responsibilities

• Providing leadership, strategic direction, planning, resource management, and coaching to a team delivering agency guidelines, letters, and knowledge articles.
• Initiating and maintaining relationships with internal and external stakeholders, representing the agency across forums.
• Applying project management to coordinate business areas and resource development projects.
• Providing strategic and technical advice on participant pathways and system requirements (e.g., SAP CRM and PACE).
• Driving continuous improvement in access and planning processes, managing risks across activities.
• Prioritising workloads and delivering timely advice and reporting to senior leadership.

Skills

Leadership

Stakeholder management

Strategy development

Team coaching

Policy analysis

Tools

SAP CRM

PACE

Job description

Randstad - Finance & Accounting in Australia is partnering to fill a senior service guidance leadership role within a Federal Government disability-focused program. The position leads a small team, develops tools and knowledge resources, and collaborates with internal areas and the disability community to deliver nationally consistent guidance.

You will drive strategic direction, manage competing priorities, and provide executive reporting while navigating government processes and using systems