Senior Investigator, Ethics & Professional Standards

Department of Customer Service; Sydney; Híbrido; AUD 133.000 - 147.000; Jornada completa

Descripción de la vacante

Department of Customer Service is seeking a Senior Investigator to lead complex misconduct investigations and provide expert guidance on professional standards and conduct. The role emphasizes ethical leadership, legislative alignment, and strong decision-making support to senior leaders.

Based in Haymarket, Sydney with hybrid work arrangements. Salary range A$133,348–$146,945 plus super, 35 hours a week, ongoing full-time, and a talent pool for future opportunities.

Formación

• Experience leading end-to-end investigations.
• Ability to interpret legislation and policy.
• Strong analytical and communication skills.
• Discretion and integrity in handling sensitive matters.

Responsabilidades

• Lead end-to-end investigations into alleged misconduct involving executive and non-executive employees, ensuring procedural fairness and compliance with relevant legislation and codes of conduct.
• Provide strategic and operational advice to senior leaders on professional standards, ethical conduct, and risk mitigation.
• Analyse data and insights to design and deliver proactive education and training programs that support ethical leadership and HR capability.
• Collaborate with internal stakeholders and specialist teams to ensure timely and accurate ethical advice and contribute to policy development.
• Research and interpret legislation and policy to guide decision-making on complex matters, including criminal record assessments.
• Build strong relationships across the business to embed professional conduct practices and support organisational objectives.
• Identify and implement process improvements to enhance compliance systems and ensure adaptability to regulatory changes.

Conocimientos

Investigations

Case management

Legislation interpretation

Analytical thinking

Communication

Educación

Relevant qualifications or experience in investigations

Descripción del empleo

Department of Customer Service is seeking a Senior Investigator to lead complex misconduct investigations and provide expert guidance on professional standards and conduct. The role emphasizes ethical leadership, legislative alignment, and strong decision-making support to senior leaders.

Based in Haymarket, Sydney with hybrid work arrangements. Salary range A$133,348–$146,945 plus super, 35 hours a week, ongoing full-time, and a talent pool for future opportunities.