Senior Indigenous Student Success Officer

University of Sydney

Camperdown

On-site

AUD 105,000 - 129,000

Full time

14 days+

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Job summary

The Senior Student Success Officer, Gadigal Centre at the University of Sydney supports Aboriginal and Torres Strait Islander students across their university journey, providing culturally informed guidance, coordination of programs, and data-informed insights to improve outcomes.

Based at Gadigal Centre, the role collaborates with faculties, student services and ITAS programs, using Power BI and CRM data to inform interventions, drive engagements and strengthen student progression, with a

Qualifications

  • Demonstrated knowledge of Aboriginal and Torres Strait Islander cultures and issues.
  • Experience supporting students, preferably in tertiary education.
  • Experience in data management and reporting with Power BI/CRM.
  • Experience coordinating programs and managing multiple priorities.
  • Tertiary qualification or equivalent training with Working with Children Check or willingness to obtain.

Responsibilities

  • Work with students, academic leaders and service teams to provide holistic support.
  • Advocate for Aboriginal and Torres Strait Islander students and manage cases.
  • Analyse student data to inform programs and decision-making.
  • Coordinate programs including ITAS, scholarships and engagement initiatives.
  • Develop inclusive processes and strengthen referral pathways.
  • Support Gadigal Centre operations, events and reporting.

Skills

Power BI
CRM systems
Data analysis
Student support

Education

Tertiary qualification in a relevant field

Tools

Power BI
CRM software

Job description

The Senior Student Success Officer, Gadigal Centre at the University of Sydney supports Aboriginal and Torres Strait Islander students across their university journey, providing culturally informed guidance, coordination of programs, and data-informed insights to improve outcomes.

Based at Gadigal Centre, the role collaborates with faculties, student services and ITAS programs, using Power BI and CRM data to inform interventions, drive engagements and strengthen student progression, with a

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