Senior Student Success Officer, Gadigal Centre (Identified)

University of Sydney; Sydney; On-site; AUD 105,000 - 129,000; Full time

Job summary

The University of Sydney invites applications for a Senior Student Success Officer at the Gadigal Centre (Identified). This role focuses on culturally informed, holistic support to Aboriginal and Torres Strait Islander students across their university journey, driving engagement and academic progression.

You will work with diverse teams to analyse student data, coordinate key programs, and strengthen services to improve outcomes.

Qualifications

• Knowledge of Aboriginal and Torres Strait Islander cultures, communities, and contemporary issues.
• Experience supporting students, preferably in tertiary education.
• Experience managing and analysing data using platforms such as Power BI and CRM systems.
• Experience in data management, analysis and reporting for student programs.
• Experience coordinating programs and managing multiple operational priorities.
• Current Working with Children Check or willingness to undergo screening.

Responsibilities

• Work with students, academic leaders, faculties and professional services to provide holistic guidance, advocacy and case management for Aboriginal and Torres Strait Islander students.
• Manage and analyse student data to inform interventions and decision-making.
• Coordinate programs including ITAS, scholarships and student engagement initiatives.
• Develop culturally inclusive processes and strengthen referral pathways.
• Support Gadigal Centre operations, events, reporting and continuous improvement.

Skills

Power BI

Data analysis

Student support

Case management

Education

Tertiary qualification in relevant field

Tools

CRM systems

Job description

Full time, continuing (contingent on funding) Support Aboriginal and Torres Strait Islander students to thrive and succeed throughout their university journey

Base Salary $117,133 + 17% superannuation

About the opportunity

This position has been designated for Aboriginal and Torres Strait Islander people only under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW). If you identify as an Aboriginal and/or Torres Strait Islander person, please submit a copy of your Confirmation of Aboriginality with your application. The Gadigal Centre is the University of Sydney's dedicated student centre for Aboriginal and Torres Strait Islander students, providing academic, pastoral and cultural support services to Indigenous students to help them achieve their full potential. The Senior Student Success Officer, Gadigal Centre (Identified) provides culturally informed, holistic support to Aboriginal and Torres Strait Islander students across their university journey. Working within the Gadigal Centre, you will support student engagement and academic progression, coordinate key programs and use student data and insights to continually strengthen services and outcomes.

Your key responsibilities

• work closely with students, academic leaders, faculties and professional service teams provide holistic guidance, advocacy and case management to Aboriginal and Torres Strait Islander students
• manage and analyse student data to inform programs, interventions and decision-making
• coordinate student support programs including ITAS, scholarships and student engagement initiatives
• develop culturally inclusive processes and strengthen student support and referral pathways
• support Gadigal Centre operations, events, reporting and continuous improvement initiatives

About you

• demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies, cultures and contemporary issues
• experience supporting students, preferably within a tertiary education environment
• experience managing and analysing data using platforms such as Power BI and CRM systems
• demonstrated experience in student data management, analysis and reporting
• experience coordinating programs and managing multiple operational prioritiestertiary qualifications in a relevant field or equivalent relevant training and experience
• a current Working with Children Check or willingness to undergo employment screening

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in a satisfactory manner. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.

Applications Close Sunday 01 November 2026 11:59 PM