Senior In-Home Care Scheduling Lead

Amplar Health; Adelaide; On-site; AUD 75,000 - 95,000; Full time

Job summary

A health services provider in Adelaide is looking for a Senior Practice Support Officer to lead scheduling operations for community clinicians. The role requires 3+ years of experience in workforce planning and advanced Excel skills. You will be responsible for optimizing schedules, resolving performance escalations, and coaching team members. This is an opportunity to make a significant impact on patient care while working in a collaborative environment that values diversity and inclusion.

Qualifications

• 3+ years’ experience in large-scale workforce planning/rostering.
• Advanced Excel skills (Access/SQL advantageous).
• Proactive, resilient mindset with excellent communication skills.

Responsibilities

• Lead day-to-day scheduling operations and resolve escalations.
• Create and optimise rosters and schedules.
• Support onboarding and training of Practice Support Officers.

Skills

Complex rostering

Advanced Excel skills

Analytical capability

Coaching skills

Excellent communication

Job description

A health services provider in Adelaide is looking for a Senior Practice Support Officer to lead scheduling operations for community clinicians. The role requires 3+ years of experience in workforce planning and advanced Excel skills. You will be responsible for optimizing schedules, resolving performance escalations, and coaching team members. This is an opportunity to make a significant impact on patient care while working in a collaborative environment that values diversity and inclusion.