Scheduling officer - Community Aged Care

Uniting SA; Adelaide; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Leave loading

Wellbeing support

Career development

Job summary

UnitingSA in Adelaide is seeking a Scheduling Officer to coordinate rosters for community-based support workers, nurses, and therapists, ensuring care is delivered when needed with minimal disruption. You'll thrive in a fast-paced, detail‑oriented role, handling client preferences, staff availability, and up-to-date information in rostering and management systems.

This role offers salary packaging, leave loading, wellbeing support, and training opportunities within a values-driven,

Qualifications

• Experience in a fast-paced rostering or administration environment, with great attention to detail.
• Confidence using electronic rostering systems, Microsoft Office, and client databases.
• Strong time management, organisational and communication skills.
• Certificate II/IV in Business Administration or equivalent experience (desirable).

Responsibilities

• Respond to scheduling requests and manage rosters for support workers, nurses, physiotherapists, and occupational therapists.
• Match client preferences and staff availability with accuracy and efficiency.
• Maintain up-to-date information in electronic rostering and client management systems.
• Monitor support worker hours in line with industrial obligations and process fortnightly timesheets.
• Liaise with staff, clients, and families to resolve scheduling issues quickly and professionally.
• Support your manager and team with administrative tasks as needed.

Skills

Rostering experience

Administration experience

Microsoft Office

Client databases

Time management

Organisational skills

Communication skills

Education

Certificate II/IV in Business Administration or equivalent

Tools

Electronic rostering systems

Microsoft Office

Client databases

Job description

Scheduling officer - Community Aged Care

Community Aged Care | Adelaide Metro

Are you a natural organiser with a passion forpeople?

At UnitingSA, we’re looking for a skilled administrator to takeon the crucial role of Scheduling Officer. In thisfast-paced position, you’ll coordinate the rosters of ourcommunity-based support workers, ensuring clients receive the carethey need, when they need it, and with minimal disruption.

This role is ideal for someone who thrives on solving problems,managing competing priorities, and building meaningfulrelationships. Your attention to detail and calm approach will helpus deliver high-quality, person-centred aged care that meets bothclient needs and workforce capacity.

Your Role in Action:

Here’s what a typical week in the role might look like:

• Responding to scheduling requests and managing rosterchanges for support workers, nurses, physiotherapists, andoccupational therapists.
• Matching client preferences and staff availability withaccuracy and efficiency.
• Maintaining up-to-date information in electronic rosteringand client management systems.
• Monitoring support worker hours in line with industrialobligations and processing fortnightly timesheets.
• Liaising with staff, clients, and families to resolvescheduling issues quickly and professionally.
• Supporting your manager and team with administrative tasksas needed.

Here’s what you can look forward to when you join ourteam:

• A supportive, values-driven team that celebrates your winsand encourages your growth.
• A meaningful role where your work directly supports olderSouth Australians to live independently.
• Opportunities to grow your career in a reputable,community-focused organisation.

What We Offer:

• Salary Packaging: Increase your take-homepay with up to $15,900 tax-free through salary packaging, plus$2,650 annually for meals and entertainment.
• Leave Loading: Enjoy 17.5% leave loadingto give your holidays a boost.
• Wellbeing Support: Access our EmployeeAssistance Programme.
• Career Growth and Development: Ongoingtraining and upskilling opportunities tailored to yourgoals.
• Flexible and Inclusive Work Environment:Experience a friendly workplace where your wellbeingmatters.

What You’ll Bring:

• Experience in a fast-paced rostering or administrationenvironment, with great attention to detail.
• Confidence using electronic rostering systems, MicrosoftOffice, and client databases.
• Strong time management, organisational and communicationskills.
• A Certificate II/IV in Business Administration orequivalent experience (desirable).

Why Join Us?

For over 100 years, UnitingSA has been walking alongside SouthAustralians, offering housing, aged care, community, mental health,and disability support services to help people live full andmeaningful lives. Rooted in our values of respect, compassion, andinclusion, we support more than 12,000 people each year throughservices that are person-centred, responsive, and empowering.

As part of our Community Aged Care team, you’llhelp older people remain in their homes with dignity, independence,and choice. The Scheduling Officer plays a pivotalrole in ensuring our services run smoothly, helping us provideexceptional care, every day.

To learn more about the role, contact JaydeMcCullagh, Team Leader, Scheduling

Community Aged Care on 08 8448 6250 for aconfidential chat.

We welcome applications from all community members, includingAboriginal and Torres Strait Islander peoples, culturally diversebackgrounds, and people with all abilities anddiversities.

Please note, UnitingSA may close this advert earlier if asuitable candidate is found.

Our application process is mobile-friendly for yourconvenience.