Senior HR Ops Lead - Complex Transactions & Data Quality

University; Sydney; Hybrid; AUD 99,000 - 106,000; Full time

Benefits offered by this job

Salary + Super

Onsite childcare

Employee Assistance Program

Job summary

The Senior HR Operations Officer at Western Sydney University delivers high-level operational HR services across the employee lifecycle, overseeing complex transactions and ensuring data integrity. Based at the Hawkesbury campus with flexible working arrangements, you will support onboarding, payroll, leave management and employee data governance.

You will manage Tier 1 HR enquiries, apply employment legislation and enterprise agreements, and coach People Operations Officers to embed consistent,

Qualifications

• Tertiary qualification in HR, Business or related discipline, or equivalent experience.
• Extensive HR operations experience with complex transaction processing.
• Advanced knowledge of employment legislation and enterprise agreements.
• Experience leading process improvements and QA practices.
• Strong analytical, problem-solving, and communication skills with attention to data integrity.

Responsibilities

• Deliver high-level operational HR services across the employee lifecycle, overseeing complex transactions and ensuring data integrity.
• Manage Tier 1 HR enquiries and escalation for non-standard or sensitive matters.
• Coordinate workflows and QA practices to improve service delivery and staff self-service.
• Coach People Operations Officers to support consistent, reliable HR services.

Skills

HR operations

Complex transactions

Data governance

Analytical skills

Communication

Attention to detail

Influencing skills

Problem solving

Education

Bachelor's degree in HR/Business

Tools

HRIS

Job description

The Senior HR Operations Officer at Western Sydney University delivers high-level operational HR services across the employee lifecycle, overseeing complex transactions and ensuring data integrity. Based at the Hawkesbury campus with flexible working arrangements, you will support onboarding, payroll, leave management and employee data governance.

You will manage Tier 1 HR enquiries, apply employment legislation and enterprise agreements, and coach People Operations Officers to embed consistent,