Senior Housing Officer - Frontline Leader in Housing

Queensland Government; Beaudesert; Presencial; AUD 90.000 - 130.000; Jornada completa

Descripción de la vacante

The Queensland Government is seeking a Senior Housing Officer at the Logan Housing Service Centre, Woodridge to support Queenslanders facing housing need. You will assess applications, manage complex housing services, resolve issues and guide Housing Officers to deliver quality customer outcomes.

You will work with customers, community organisations and government partners to help people access safe, secure and sustainable housing, while contributing to stronger communities.

Formación

• Experience in frontline housing services or social services preferred.
• Current Class C Driver's Licence required.
• Ability to lead and coach frontline staff in a busy environment.

Responsabilidades

• Assess applications and approve housing assistance decisions.
• Manage tenancy and property matters and resolve related issues.
• Provide day-to-day leadership and support to Housing Officers.
• Collaborate with community organisations, support services and government partners to deliver coordinated solutions.

Conocimientos

Customer service

Communication skills

Descripción del empleo

The Queensland Government is seeking a Senior Housing Officer at the Logan Housing Service Centre, Woodridge to support Queenslanders facing housing need. You will assess applications, manage complex housing services, resolve issues and guide Housing Officers to deliver quality customer outcomes.

You will work with customers, community organisations and government partners to help people access safe, secure and sustainable housing, while contributing to stronger communities.