Senior Hotel Operations Manager – Geelong Waterfront

Bayside Geelong Hotel & Apartments; Geelong; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Staff meals

Accommodation and dining discounts

Job summary

Bayside Geelong Hotel & Apartments is seeking an experienced hotel operator to serve as Assistant Manager and senior operational partner to the General Manager. You will run daily hotel operations while the GM focuses on development, commercial and strategic priorities.

You will be visible across Rooms, Food & Beverage, Housekeeping, Maintenance, Conferencing & Events, Reservations and Administration, and lead the property when the GM is away.

Qualifications

• Substantial experience in a full-service hotel managing across multiple departments.
• Track record of leading managers in a seven-day operation.
• Experience with budgets, payroll and labour control, purchasing and reporting.

Responsibilities

• Lead daily operations across Rooms, F&B, Housekeeping, Maintenance, Conferencing & Events, Reservations and Admin.
• Be escalation point for guest, staff, safety, and operational issues; act as senior Manager on Duty.
• Coach Department Heads on rostering, labour, recruitment, training and performance.

Skills

Hotel operations

Leadership

Budgeting

Payroll control

Staff coaching

Guest service

WHS compliance

PMS knowledge

Education

Diploma in Hospitality

Business degree

Tools

PMS

POS

Excel

Job description

Bayside Geelong Hotel & Apartments is seeking an experienced hotel operator to serve as Assistant Manager and senior operational partner to the General Manager. You will run daily hotel operations while the GM focuses on development, commercial and strategic priorities.

You will be visible across Rooms, Food & Beverage, Housekeeping, Maintenance, Conferencing & Events, Reservations and Administration, and lead the property when the GM is away.