Senior Healthcare Appointments Coordinator

Mater Group; Australia; On-site; AUD 55,000 - 61,000; Full time

Benefits offered by this job

Career growth opportunities across the

Professional development and learning

Generous salary packaging

Health and wellbeing support

Fitness Passport

Discounted parking

Supportive culture

Job summary

Mater Hospital is seeking an experienced Senior Administration Officer for the Appointment Management team at the Springfield campus.

This temporary full-time role (76 hours per fortnight) supports outpatient appointments, patient records, and high-level admin tasks for clinical staff, with a focus on accuracy and confidentiality.

Salary range: $39.79–$44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 plus staff benefits.

Qualifications

• Proven experience in senior medical administration support.
• Strong computer and data-entry skills.
• Excellent written and verbal communication.
• Ability to work autonomously and in a team.
• Healthcare environment experience desirable.

Responsibilities

• Coordinate outpatient appointments across multiple specialties.
• Manage referrals, waiting lists, scheduling, and clinic changes.
• Maintain accurate patient records and data quality.
• Provide customer service to patients, clinicians, and stakeholders.
• Support clinic utilisation and appointment management.
• Assist with onboarding and guidance to administration staff.
• Identify and resolve scheduling issues.
• Ensure privacy compliance and administrative procedures.
• Draft routine correspondence and meeting records.
• Exercise sound judgement in unstructured situations.
• Meet multiple KPIs daily.

Skills

Senior medical administration support

Microsoft Office

Data entry

Communication

Customer service

Time management

Tools

Microsoft Office Suite

Excel

Job description

Mater Hospital is seeking an experienced Senior Administration Officer for the Appointment Management team at the Springfield campus.

This temporary full-time role (76 hours per fortnight) supports outpatient appointments, patient records, and high-level admin tasks for clinical staff, with a focus on accuracy and confidentiality.

Salary range: $39.79–$44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 plus staff benefits.