Senior Engagement Leader — Remote Apac (Sales & Success)

Docusign; Brisbane; Remote; AUD 130,000 - 210,000; Full time

Job summary

DocuSign, Inc. is seeking a Senior Engagement Leader APAC Sales Success to drive end-to-end sales and estimating for stair, balustrade, and joinery packages across Australian projects.

This international role blends technical plan-reading with proactive telesales, aiming to convert enquiries into profitable orders. You will manage quotations, pricing, pipeline in CRM, and seamless handovers to operations, while developing new builder opportunities and reporting on daily performance.

Qualifications

• Experience in construction estimating or related building products is preferred.
• Strong reading of architectural drawings and cost estimation is expected.
• Excellent English, phone manner, and builder rapport-building skills.

Responsibilities

• Interpret drawings, perform quantity take-offs, and compute costs.
• Prepare quotations with pricing structures ensuring margins.
• Follow up quotations, set timelines, address objections, and close orders.
• Maintain CRM accuracy, track decisions, update deals.
• Handover orders to design, scheduling, production with specs.
• Identify projects and outreach to generate new quotation opportunities.
• Submit daily end-of-day reports on activity and pipeline.

Skills

Estimating & plan-reading

CRM proficiency

Sales closing

Lead generation

Communication

Education

High School Diploma or equivalent

Tools

CRM software

Estimating software

Job description

Senior Engagement Leader Apac Sales Success

Remote (South Africa) | Supporting an International Company

Monday – Friday, 05:00–14:00 SAST | Full-Time

Build a high-performing international sales career with direct exposure to the Australian construction industry, enjoying an early shift structure that leaves your afternoons free!

You will own the end-to-end sales and estimating lifecycle for stair, balustrade, and joinery packages across Australian residential and commercial projects. Bridging technical plan-reading with proactive telesales, you will independently drive enquiries through to closed, profitable orders

What You'll Do

• Estimating & Plan Interpretation: Confidently interpret architectural and construction drawings, perform accurate quantity take-offs, and calculate materials, labour, and project costs.
• Proposal & Pricing Management: Prepare clear, competitive, and commercially sound quotations using approved pricing structures, ensuring high estimating accuracy and profit margin protection.
• Proactive Sales Closing & Follow-Up: Actively follow up issued quotations via phone, establish project timelines, address objections, and confidently ask for the order.
• Pipeline & CRM Management: Maintain 100% accuracy in the CRM by logging every meaningful conversation, tracking decision dates, updating deal statuses, and assigning next actions.
• Sales-to-Operations Handover: Ensure seamless handover of secured orders to design, scheduling, and production teams with clear specifications, variation records, and scope details.
• Lead Generation & Business Development: Identify upcoming construction projects, research qualified builder prospects, and send structured outreach to generate new quotation opportunities.
• Daily Reporting & Performance Tracking: Submit concise daily end-of-day reports tracking call volume, quotation completion, conversion rates, and pipeline developments.

What You Bring

• Experience & Certifications: 3–5+ years of experience in construction estimating, building products, manufacturing, stairs, joinery, or balustrades (a high school diploma or tertiary qualification demonstrating disciplined study).
• Core Technical/Specialized Skills: Advanced capability in reading/interpreting architectural drawings, metric measurements, spatial awareness, and CRM/estimating software.
• Background & Domain Expertise: Solid understanding of Australian building terminology, construction processes, or manufacturing environment context.
• Technical Translation / Delivery: Exceptional spoken and written English with a clear telephone manner, confident objection-handling abilities, and strong Australian builder rapport-building skills.
• Working Style: High self-discipline, strong commercial instinct, and complete ownership over lead conversion without requiring continuous direct supervision.

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software.
• Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
• Workspace: A dedicated, quiet, and professional home-office environment.
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.